Director, Revenue Operations

Job description

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. Role Overview The Director, Revenue Operations will lead the team responsible for ensuring that revenue leaders have forecast, financial, and performance visibility into the customer lifecycle from lead awareness through activation. This leader will ensure the Revenue Operations organization is equipped to drive predictable revenue through actionable insights and regular business reviews. In partnership with commercial and business leaders, you will help set the strategic direction for the Revenue organization to optimize customer growth and sales efficiency. You will also help drive strategic conversations around pricing levers, discounting performance, and sales incentives to drive incremental revenue growth. Key Responsibilities - Define and instrument the GTM bowtie model across the customer lifecycle from lead awareness to activation - Partner with Sales and Post sales operations to drive the GTM planning cycle: capacity models, territory design, quota setting, coverage strategy across US and international markets - Measure forecast accuracy and pipeline predictability for the executive team in partnership with Sales Ops leaders - Partner with Marketing, Finance, and Post-Sales Ops to ensure seamless revenue handoffs - Deliver actionable insights on AE productivity, conversion rates, and deal velocity - Partner with Finance and Data leaders to build and deliver executive reporting to ensure business leaders understand revenue drivers, product adoption, expansion levers, and churn risk areas Qualifications - 8+ years in Sales/Revenue Operations, Finance, Consulting or other highly analytical environments, with 3+ years in a leadership role - Strong leadership skills with experience managing and developing teams - Excellent communication, problem-solving, and organizational skills - Ability to thrive in a fast-paced environment and adapt to changing business needs - Proven success working cross-functionally to achieve revenue targets For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers https://www.meetdandy.com/careers/ for more! Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy https://www.meetdandy.com/privacy-policy/ and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests https://www.meetdandy.com/privacy-requests/.