Director Sales & Relationship Management

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Sales Director Locations : Sao Paulo Brazil About the Role SS&C Calastone is the largest global funds network, connecting the world’s leading financial organizations Our mission is to reduce complexity, risk and costs, enabling the industry to deliver greater value to investors. More than 4,500 clients in 58 countries and territories benefit from Calastone’s services, processing over £250 billion of investment value each month. SS&C Calastone is headquartered in London and has offices in Luxembourg, Hong Kong, Taipei, Singapore, New York and Sydney. The Sales Director is in charge of growing profitable revenues with a portfolio of Calastone ‘Strategic’ and ‘Growth’ clients and having overall accountability for the execution of Calastone’s client sales strategy Why Join SS&C SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments. How You Will Make an Impact High Level Objectives Manage increases in client revenue with existing and additional specified product solutions. ldentify cross/up sell target for specified product solutions. Work in partnership with internal teams to become our clients’ trusted business partners. Contribute to building the Calastone brand and franchise across the client base, industry participants and relevant bodies across Brazil. Key Responsibilities – External Accountable as the Calastone lead with product solutions for clients new business and sales activity, engaging across each client’s key stakeholders. Identify and manage opportunities for networking across different industry groups to support the interests of Calastone customers. Strategically profile Calastone with clients on a regular basis in line with corporate messaging. Achieve deep understanding of each client’s strategic priorities, goals, challenges and their expectations from a service provider. Connect ‘high & wide’ across the decision and influence centers within the client organization and fully grasp the political landscape in the client organization. Deploy Calastone executives in a senior coverage capacity to enhance C-level connectivity. Understand our client specific competitive landscape and develop competitor counter-strategies. Maximize the impact to clients of Calastone thought leadership/industry insights. Seek to create a tangible client specific value proposition that is compelling & differentiating. Meter relationship and service efforts and resources according to the strategic and economic value to the organization. Following appropriate training, be able to deliver basic product demonstrations to clients and prospects, showcasing Calastone’s core capabilities. Key Responsibilities – Internal Build & maintain concise Client Profile to drive a rigorous annual client strategy review with key Calastone executives and management. Accountable as the lead on the specific client strategy engaging key internal stakeholders in support. Accountable for the quality, accuracy & timeliness of defined client data on Salesforce. Provide accurate revenue forecasts monthly and annually. Develop strong and open working relationships with all internal stakeholders including Management, Sales & RM, Operations, Client Delivery, Marketing, Legal, Finance & Development. Provide up to date product and industry knowledge as well as organizational updates. Study industry news, data & trends to establish Calastone's market position. Execute client strategies in line with our new Sales & RM methodology and process. Identify areas of new business growth and present within our new Sales & RM process. Required Experience Demonstrated success in sales management, engaging effectively with colleagues and clients across all levels — from operational teams to senior executives — within the funds industry. Experienced in developing and delivering sales and client strategies in collaboration with diverse internal stakeholders, ensuring operational and service excellence. Strong understanding of Calastone’s business and the wider funds industry, including fund trading processes, the strategic objectives of key participants (such as distributors, fund managers, service providers, custodians, and market operators), and the relevant regulatory frameworks. Person Specification Builds strong and trusted relationships at all levels, from operational teams to senior executives. Proactive in identifying, developing, and securing new business opportunities. Demonstrates clear focus, organization, and follow-through. Communicates effectively and confidently, with the presence to influence key decision-makers. Brings an entrepreneurial mindset while respecting and championing corporate discipline. Skilled in managing demonstrations across all Calastone products and services. Operates with honesty, integrity, and professionalism at all times. Articulate and able to communicate well in written and spoken Brazilian Portuguese and English. Competent in IT and comfortable using a range of digital tools. Join SS&C, where innovation meets global opportunities. Click here to apply. #LI-JP1 #CA-JP P Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Applications will be accepted on an ongoing basis until the position is filled. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.