Director, Specialist Sales, Merchant Cloud

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Specialist Sales, Merchant Cloud The Sales & Commercialization team will be the primary sales muscle for driving new business on the Merchant Cloud business. They will work in close partnership with Regional and Market teams to identify new leads, initiate customer contact, and build strong deal structures for clients. Role: • Lead channel-driven growth for Merchant Cloud across APAC, establishing and scaling strategic partnerships with Payment Facilitators, PSPs, ISVs and platform players to drive pipeline generation and achieve revenue targets. •Develop and execute partner-specific go-to-market strategies, including joint value propositions, solution packaging and vertical targeting to accelerate Merchant Cloud adoption across partner portfolios. •Identify and originate Merchant Cloud opportunities within co-brand and strategic partnerships, ensuring integration of gateway capabilities into broader Mastercard deal constructs across priority markets. •Champion competitive differentiation of Merchant Cloud, clearly articulating value versus alternative gateways and in-house solutions to improve win rates in partner-led opportunities. •Own end-to-end partner deal execution, including opportunity qualification, solution positioning, commercial structuring and contract negotiation to enable scalable, multi-market deployments. •Utilise commercial levers to accelerate adoption, including market funds, partner incentive frameworks and existing customer agreements to expand Merchant Cloud penetration within partner ecosystems. •Collaborate with account management and in-market teams to align on partner strategy, drive coordinated execution and ensure effective coverage of priority partner ecosystems. •Track and analyse partner performance metrics, including pipeline conversion, deal velocity and adoption trends, to continuously refine engagement strategies and maximise revenue outcomes. •Provide structured pipeline reporting and insights to regional leadership, ensuring transparency on key deals, risks and growth opportunities while supporting forecast accuracy and strategic decision-making. All About You: • Strong knowledge of payment gateways and payment processing; knowledge of fraud & decisioning products a plus • Strong knowledge of the local payment ecosystem and key players in market • Extensive experience in a sales/commercial environment including direct interaction with customers • Demonstrated expertise and success in achieving sales goals over multiple years and multiple products • Strong executive presence and ability to influence stakeholders • Strategic and Creative mindset, with ability to build win-win deals across multiple parties • Ability to travel up to 30% of the time If you’re ready to shape the future of Merchant Cloud across APAC by building strategic partnerships, driving commercial growth and winning in market, we’d love to hear from you. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.