Director/ Sr. Director of Alliance Management, Strategic Accounts

Job description

PhaseV is a Boston-based technology company that redefines clinical development at scale with its enterprise-ready, multi-modal AI/ML platform — accelerating decisions, de-risking trials, and driving more efficient portfolio strategies. With over $65M raised from Accel, Insight, and others, we are poised to make a significant impact on how drugs are developed and brought to market. Our tools span the entire pharmaceutical development process, from early program and portfolio decision-making through execution on registrational trials. From our Trial Optimizer platform which designs smarter clinical trials, to our ClinOps module, which enhances site selection by integrating patient-level insights, our offerings provide sponsors and CROs with a flexible, scalable toolkit for optimizing every stage of clinical development. We’re already collaborating with over 40 biopharma partners, including 7 of the top pharmaceutical companies, as well as multiple CROs and biotechs, with many more in late stage discussions. **The Role:** We are seeking a dynamic and experienced Director of Alliance Management in the US to lead our efforts in managing and expanding relationships with key clients. You will play a critical role in defining engagement strategy, driving revenue growth, and ensuring client satisfaction, at assigned accounts. **Your Responsibilities:** - This person will join the Alliance Management team and own strategy implementation at their assigned accounts. - Account Management & Growth: - Develop and execute strategies to drive expansion, up-sell, cross-sell opportunities, and revenue growth within assigned accounts. - Own the land-and-expand motion at assigned accounts, interfacing with Project Management, Business Development, and delivery teams to ensure that ongoing projects are successful and new opportunities are identified. - Act as a trusted advisor to clients, developing and maintaining strong relationships with scientific and business stakeholders - Strategic Planning: - Collaborate with relevant stakeholders and extended leadership team to build company strategy and roadmap. - Establish lead generation strategies for each business line and identify necessary assets, materials, and resources to implement these strategies effectively. - Internal Collaboration & Operational Excellence: - Work cross-functionally with product, project management, data science, customer success, and marketing teams to ensure seamless execution of projects at assigned accounts - Track KPIs, including customer satisfaction, retention, and revenue growth. - Participate in externally-facing marketing, through attendance at conferences and events, solidifying PhaseV brand recognition within assigned accounts. - Develop an in-depth knowledge of company offerings to identify business opportunities. Gain an excellent understanding of the target market and ideal champions within biotech and pharmaceutical organizations. **Qualifications:** - 5+ years of experience in the biotech or pharmaceutical industry, with a strong focus on project or alliance management - Solid understanding of strategic account management i.e. expansion, renewals etc., with direct experience beneficial but not required. - Team player with a desire to drive innovation and have a positive impact on the industry. - Strong technical and analytical understanding. Experience with AI/ML solutions through previous roles is a plus. - Ability to clearly communicate with a wide range of stakeholders and translate scientific insights into actionable decisions. - Engaged listener, leverages input and a variety of perspectives to develop solutions **Desired Skills:** - BS in a relevant field. MS, PhD, MD, or other relevant advanced degree a plus. - Background in biopharma, consulting or in similar roles at AI/ML vendors, with experience serving pharma clients. - Driven, self-motivated individual who is passionate about innovation in drug development. - Expertise in developing and delivering presentations for diverse stakeholders. **What We Offer:** - Join us on a mission to change the world for the better. - The opportunity to work with an amazing team passionate about making a real-world impact. - Extremely hard and diverse problem setting, in which the team is pushing the envelope. - A collaborative and dynamic startup environment. - Professional growth and development opportunities. - Competitive compensation and equity participation - Comprehensive benefits, 401(k) match, and flexible hybrid culture