Director, Strategic Initiatives, AI Transformation

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You’ll Be Doing: Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You’ll Be Doing: We are seeking a highly motivated Principal, Strategic Initiatives to lead the enterprise transition from traditional operational workflows to AI-enabled and agentic operating models, ensuring technology, processes, governance, workforce capabilities, and performance measures evolve in a coordinated and sustainable manner. The successful candidate will possess deep expertise in large-scale technology-driven transformation, organizational change management, and program leadership, with a demonstrated ability to navigate ambiguity, align diverse stakeholders, and drive sustainable adoption of new ways of working. Key Responsibilities: Transformation Leadership & Program Delivery Lead enterprise-scale AI transformation initiatives from strategy through deployment and adoption, managing program governance, risks, dependencies, and execution across multiple workstreams. Partner with clinical, operations, product, engineering, and data science teams to reimagine end-to-end business processes and define future-state human-AI operating models, including roles, decision ownership, and oversight mechanisms. Identify, prioritize, and sequence AI transformation opportunities based on business value, operational impact, technical feasibility, and organizational readiness. Drive alignment across business and technical stakeholders to ensure AI-enabled solutions deliver scalable operational outcomes, measurable business value, and sustainable adoption. Establish and monitor KPIs and value realization metrics, including operational performance, quality, adoption, financial impact, and stakeholder satisfaction; provide executive reporting on progress, risks, decisions, and outcomes. Organizational Change Management Develop and execute comprehensive change management strategies that accelerate and sustain adoption of AI-enabled workflows across all levels of the organization. Assess workforce impacts and define role evolution, skills development, training, and organizational readiness strategies required to support AI-enabled operations. Lead stakeholder engagement, communications, training, and leadership alignment efforts to build organizational readiness and drive sustainable adoption of AI-enabled operations. Governance, Risk, and Responsible AI Lead the integration and execution of responsible AI, clinical safety, compliance, privacy, security, and operational governance frameworks into AI transformation programs. Ensure adherence to contractual, regulatory, and organizational requirements, including permissions, reporting, monitoring, and stakeholder communications. Identify and mitigate transformation risks related to AI adoption, operational readiness, clinical safety, regulatory compliance, and organizational change. Required Qualifications: Bachelor’s degree in Business, Technology, Healthcare Administration, or related field. 7-10+ years of program management, change management, transformation leadership, consulting, or operational leadership experience. 5+ years leading large cross-functional technology, transformation, or AI-enabled programs. Demonstrated success leading highly complex cross-functional initiatives and aligning business, operational, and technology stakeholders toward shared outcomes. Demonstrated ability to influence senior executives and drive alignment across competing stakeholder groups. · Exceptional communication, presentation, and stakeholder management skills. Experience developing and monitoring KPIs and value realization metrics to track performance, adoption, risks, trends, and business outcomes. Preferred Qualifications: Masters’s degree in Business, Technology, Healthcare Administration, or related field. Change management certification (Prosci, CCMP, or equivalent). Program management certification (PMP, PgMP, Agile, SAFe, or equivalent). Experience implementing generative AI, machine learning, automation, or intelligent workflow solutions. Healthcare, payer, provider, utilization management, or regulated industry experience preferred. Why Join Us? Opportunity to drive impactful AI initiatives in a rapidly evolving industry. Collaborative environment with cross-functional teams, including data science, product, engineering, and operations. Competitive compensation, benefits, and opportunities for professional growth. If you are passionate about the application of AI in healthcare and want to play a pivotal role in shaping AI-driven transformation, we’d love to hear from you! To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration. Technical Requirements: We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact for further assistance. The expected base salary/wage range for this position is $115,000 - 130,000. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.