Director, Talent Management & Organizational Effectiveness

Job description

Performing critical work that impacts our industry and our world’s health while building the people, leadership, and organizational capabilities needed for continued growth – that is what our People Operations team at KCAS gets to do every day. When you work as the Director of Talent Management & Organizational Effectiveness at KCAS, you get to further our mission by helping translate business strategy into the organizational capabilities needed to execute and grow. You will partner closely with leaders across the organization to strengthen organizational structure, workforce capabilities, career pathways, and change effectiveness while providing strategic oversight of employee and leadership development through KCAS Bio University. This is a business-facing leadership role that works across KCAS locations and functions. You will be counted on to understand the needs of the business, build strong relationships with leaders and employees, identify practical solutions, and help the organization successfully navigate growth and change. ### In this role, we will rely on you to: - Lead the design and implementation of enterprise job architecture, including job families, leveling frameworks, competency requirements and career pathways, ensuring consistent role definitions and alignment with organizational needs. - Conduct structured business needs assessments to diagnose performance barriers, identify root causes, distinguish capability gaps from organizational or process issues, and recommend practical, measurable solutions. - Lead structured change management initiatives, including organizational readiness assessments, stakeholder engagement, leadership communication, employee enablement and adoption measurement for organizational, technology and AI-driven changes. - Provide strategic leadership for KCAS Bio University, ensuring employee and leadership development programs address identified capability gaps, support business priorities and demonstrate measurable learning and performance outcomes. - Partner with business and technical leaders to strengthen career development, succession planning, leadership development, mentoring, coaching, and employee learning pathways - Strengthen communication effectiveness during organizational change by helping leaders communicate clearly, build understanding, gather feedback, and drive adoption - Partner with Total Rewards, Talent Acquisition, HR Business Partners, and other People Operations functions to ensure organizational and talent strategies are aligned - Use organizational data, employee feedback, and business insights to identify trends, evaluate effectiveness, and recommend improvements - Advise, challenge and influence leaders across the organization, facilitating difficult conversations, building alignment and establishing accountability for organizational decisions and improvement initiatives. - Perform all aspects of the job in a way that supports company brand and supports company mission, vision, and values ### To qualify specifically for this role, you will have: - Significant progressive experience in organizational effectiveness, organizational development, talent management, human resources, or a related field - Demonstrated expertise in organizational and workforce architecture, including job architecture, leveling, competency models, career pathways, and organizational design - Experience assessing business and organizational needs, identifying capability or performance gaps, and developing solutions that improve organizational effectiveness - Demonstrated experience leading enterprise change management, including the people and communication components of significant organizational change - Experience providing strategic oversight or leadership for employee learning, leadership development, onboarding, or organizational development programs - Strong business acumen with the ability to connect people and organizational strategies to business priorities - Exceptional interpersonal, relationship-building, facilitation, coaching, and influencing skills - Strong written and verbal communication skills with the ability to communicate effectively across organizational levels - Demonstrated ability to build trust, navigate ambiguity, manage competing perspectives, and influence leaders and stakeholders - Ability to work collaboratively across functions, levels, and locations while balancing strategic thinking with practical execution ### Preferred Qualifications: - Experience leading employee engagement, organizational listening, or employee experience initiatives - Experience using people analytics, organizational metrics, surveys, dashboards, or other data to inform recommendations and evaluate program effectiveness - Experience leading managers, program leaders, or functional specialists - Experience in life sciences, biotechnology, pharmaceutical services, a CRO, or another regulated scientific environment - Experience working within a multi-site or international organization - Experience supporting mergers, acquisitions, restructuring, or significant organizational growth - Familiarity with HR technology, learning management systems, BI tools, or platforms such as HiBob - Advanced degree in organizational development, business, industrial-organizational psychology, human resources, or related discipline - Relevant professional certifications or credentials such as SHRM-SCP/SPHR, Prosci Change Management, ATD/CPTD, coaching certifications, or organizational development/change management credentials