Director, Technology Partnerships — North America

Job description

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. **About us** Insider One is the **#1 platform** that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and **become unstoppable.** Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered **by 1,500+ team members representing 50+ nationalities across 30+ offices**. With AI at its core and an integrated Customer Data Platform (CDP), **Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels**, including WhatsApp, SMS, Email, Web, App, and Site Search. We recently raised one of the largest funding rounds in the industry, **a $500M Series E led by General Atlantic**. We are backed by top-notch investors, including **Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst**, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on. Insider One was congratulated for becoming one of the only **woman-founded, women-led B2B SaaS unicorns** in the world. Loved by customers, recognized by analysts, **we are the only vendor recognized as the #1 leader** in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — [see for yourself](https://www.gartner.com/reviews/market/multichannel-marketing-hubs/compare/product/braze-customer-engagement-platform-vs-insider-vs-salesforce-cloud). We consistently outperform and continue our leadership, and [the results speak for themselves](https://insiderone.com/insider-migration/). From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the **most socially progressive technology communities** in the world. Through our social responsibility initiatives like *100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables*, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM. Behind all these achievements is **an exceptionally talented, visionary team of overachievers** that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading. The Partnership Director will drive Insider One’s growth through supporting formation and management of mutually beneficial commercial relationships with Insider One’s channel partners in North America. You will work cross-functionally across marketing, sales, onboarding and customer success teams, to help in the execution of go-to-market strategies and programs to manage selection, onboarding and enablement, and drive GTM with key Technology Partners. This role requires a thorough understanding of Insider One’s product capabilities, sales processes, and partner ecosystem to ensure our go-to-market engine is primed and enabled to collaborate with strategic partners and drive mutual growth. Responsibilities are categorized into two broad categories: onboarding and transacting with the Partners driving both Referrals from the partners and co-selling with them. The ideal candidate enjoys new challenges that test their organizational, interpersonal, and leadership skills. They flourish in a team environment and work enthusiastically with colleagues outside the immediate team to achieve organizational goals. ### What You Will Need - BS/BA degree required - 10+ years of experience in partner sales and business development - Proven leadership experience within a SaaS company, managing relationships with Independent Software Vendors (ISVs) - Demonstrated ability to work cross-functionally with both large and emerging channel partners - High analytical skills with the ability to quickly understand complex issues and create simplifying frameworks that support company-wide understanding, decision-making, and action - Deep understanding of Solution Selling - Strong output orientation, with the ability to independently create high-quality, customer-facing content (presentations, datasheets, etc.) - Excellent project management skills, with the ability to manage multiple concurrent projects and meet deadlines - Experience with B2B SaaS (Software as a Service) business models - Experience in the marketing technology space is preferred, but not required ### What You Will Do - Develop and strengthen commercial relationships with strategic technology partners (ISVs) across the region - Collaborate with Product and Product Marketing teams to build a deep understanding of the joint value proposition for each strategic technology partner - Enable Insider One’s regional sales and customer success teams on partner offerings and joint value propositions - Work closely with partners to ensure their sales and customer success teams gain a strong understanding of Insider One’s platform and the joint value proposition - Build and manage regional business plans to drive revenue *through* and *with* strategic technology partners - Partner with regional sales teams to support new acquisitions and expansions, leveraging strategic technology partners - Generate leads and manage pipeline created through and with technology partners - Collaborate with internal teams (Sales, Marketing, Onboarding, Customer Success) to grow and strengthen the Channels function - Leverage technology partners to elevate Insider One’s brand visibility and market presence in the region - Work with regional field marketing to involve technology partners in co-marketing initiatives, including Insider One vents and industry trade shows - Collaborate with Insider One’s global offices to enhance partnership practices, expand partner portfolios, create go-to-market plans, and drive joint expansion opportunities ### What We Offer - Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together. - Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills. - Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru. - Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build. - Help build the team you want to work with and enjoy rewarding referral bonuses. - Opportunities to give back to your community through volunteering and purpose-driven social impact projects. - From global retreats to team-building activities, expect year-round events that turn into lifelong memories.