Director - Veeva Validation Management Strategy

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities. ### **The Role** Join Veeva as we bring the power of modern, cloud-based digital validation to the industry. As Director, Validation Management Strategy, you’ll lead the expansion of Veeva’s Validation Management across North America – helping life sciences companies digitize and manage their Commissioning, Qualification, and Validation (CQV) processes through a unified, cloud-based platform. We are seeking a leader who can direct the convergence of sales, marketing, products, and services into a cohesive vision for the market, turning that vision into measurable growth. This individual has a deep understanding of the technical and regulatory requirements supporting the qualification of the physical manufacturing environment across facilities, utilities, equipment, and the validation of complex analytical and production processes. In this role, you’ll act as a trusted advisor and industry thought leader, building executive relationships and guiding customers on their journey from paper-heavy binders or paper-on-glass point solutions to a data-centric digital solution. Through this partnership, you will position Veeva Validation Management as the category-defining solution for next-generation validation management. This is a work anywhere, full-time permanent role with Veeva. Our work processes are designed so that you can be productive in the environment that works best for you. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements. ### What You’ll Do - Responsible for leading market expansion and growth for Validation Management within the North American life sciences portfolio - Provide thought leadership and strategic direction to field-facing teams, including the development and maintenance of relationships with executive leadership at manufacturing sites - Provide business and technical guidance to the product team to ensure new features and functionality address the unique challenges of qualifying physical assets and complex production processes - Develop strategy and messaging to drive customer adoption, moving the market from legacy document-centric workflows to data-centric digital validation - Coordinate resources across the entire customer lifecycle, from initial sales discovery through to successful delivery and long-term value realization - Serve as an industry evangelist by presenting at conferences, leading webinars, and authoring content for industry publications - Engage with technical communities of practice and manage relationships with partners - Partner with the sales and services organizations to ensure an exceptional end-to-end customer experience that reflects a deep understanding of the manufacturing environment ### Requirements - 5+ years of experience in life sciences validation, with a heavy focus on commissioning, qualification, and the validation of manufacturing equipment and production processes - Deep technical understanding of the validation lifecycle (Requirements, Design, Verification, Acceptance & Release) for facilities, utilities, and process equipment - Experience with risk-based qualification approaches and a strong working knowledge of industry standards such as ASTM E2500, ISPE Baseline Guides, and Annex 15 - Proven ability to innovate across business processes and technology solutions, specifically moving organizations from document-centric to data-centric validation models. - Experience implementing or consulting on digital validation software, with a focus on streamlining field execution and managing the qualified state of physical assets - Ability to hold meaningful conversations with heads of engineering, heads of quality, and IT leaders regarding the strategic use of validation applications across the enterprise - Strong communication skills with the ability to act as a subject matter expert in front of large audiences and executive stakeholders - Bachelor’s degree in Engineering (Chemical, Mechanical, Bioengineering, Electrical, or related technical field) - Ability to travel for customer meetings and industry presentations up to 40% ### Nice to Have - Active participation or leadership within ISPE, PDA, or other industry technical committees - Direct experience with large-scale greenfield facility start-ups or major capital projects where integrated commissioning and qualification were utilized - Previous experience in digital transformation or organizational change management within a manufacturing or quality environment - Experience leading global commercial or strategy teams with measurable growth outcomes ### Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. - Follow the application process and submit your resume. - If moving to the interview stage, our process is as follows: 1. A conversation with the hiring manager 2. A personality assessment 3. A practical case exercise 4. A final conversation with our group's Senior Leader - Once all interviews are complete, the manager will be in touch with a final decision. ### Perks & Benefits - Medical, dental, vision, and basic life insurance - Flexible PTO and company paid holidays - Retirement programs - 1% charitable giving program ### Compensation - Base pay: $125,000 - $300,000 - The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.