Disaster Recovery and Resilience Specialist (1043)- Department of Technology

Job description

In the Department of Technology, Office of Cybersecurity, the Disaster Recovery and Resilience Specialist plays a key role in the preparation and execution of the Technology Disaster Recovery and Business Continuity/ Continuity of Operations Plans. Major functions in this role include (and are not limited to): Work with City departments to plan, design, and test the resilience solutions for all critical City systems to support the citywide technology resilience program Conduct detailed Technology Risk assessment and Business Impact Analysis Review City departments completed Technology Risk and Business Impact Analysis for completeness Develop resilience reports that identify gaps and recommendations from Technology Risk assessment and Business Impact Analysis Maintains knowledge on the current and emerging developments/trends for IT Disaster Recovery technology and resilience solutions Collaborate with technical engineering teams to understand the evolving architectures to plan, design and test the resilience solutions Collaborate with technical, non-technical, and management stakeholders Review and provide recommendations for client departments Technology Disaster recovery Plans and Business Continuity/ Continuity of Operations Plans Develop and maintain Business Continuity/ Continuity of Operations Plans for the department and each division Review the completeness of technology recovery plans and procedures for critical technology systems and applications for completeness Design, plan, coordinate and execute technology resilience test/exercise with recovery teams for all critical technology systems and applications Support natural, human-caused and technology disaster/emergencies during the activations of Emergency Operations Center/Department Operation Center Minimum Qualifications Education: An associate degree in computer science, computer engineering, information systems, or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field]. Experience: Three (3) years of experience analyzing, installing, configuring, enhancing, and/or maintaining the components of an enterprise network. Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/ forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field. Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree. Desirable Qualifications Possess an industry-recognized certification in Business Continuity Planning Strong applied communication and presentation skills Possess 2–3 years of experience in IT System Infrastructure Disaster Recovery and the Business Continuity field Knowledgeable in current Disaster Recovery planning methodologies, tools, and technologies Experienced in planning and executing technology recovery testing exercises for applications and systems across enterprise data centers and cloud platforms Demonstrated proficiency in executing Business Continuity and Disaster Recovery programs, managing process improvement initiatives, and applying the full disaster recovery lifecycle Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at . Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Applicants must meet the minimum qualification requirement by the final application deadline unless otherwise noted. One-year full-time employment is considered equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment. What Else Should I Know Selection Procedures The selection process will include evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills and abilities. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to evaluate candidate qualifications. This typically includes an oral interview and/or a written or performance exercise. If this becomes necessary, only those applicants whose qualifications most closely meet the Department needs will be invited to continue in the selection process. Applicants meeting the minimum requirements are not guaranteed advancement in the selection process. How to Apply: Applicants are encouraged to apply immediately as this recruitment may close at any time, but not before Friday, May 22, 2026. Your application MUST include a resume. To upload, please attach using the "additional attachments" function. You may contact Lawlun Leung via email at with questions regarding this opportunity. Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted. For best practices on the application process, please visit Apply for Jobs in the City and County of San Francisco Best Practices Guide. Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses @sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. All your information will be kept confidential according to EEO guidelines. Additional Information Regarding Employment with the City and County of San Francisco: Information About the Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Worker ADA Accommodation Right to Work Copies of Application Documents Diversity Statement To find Departments which use this classification, please see: . The Office of the City Administrator is committed to ensuring that the City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion. We are also committed to ensuring that we have a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, training, and development, for all employees, including but not limited to Black, Indigenous, and people of color (BIPOC). The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law. Application Opening - Friday, April 24, 2026 Application Deadline - Interested candidates are encouraged to apply as soon as possible, as this job announcement will close at any time, but not earlier than 11:59PM PST, Friday, May 22, 2026 Salary range: $156,000 to $196,300 annually Appointment Type : Temporary Exempt (TEX), Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. Nature of Work : This is a full-time position. The department supports a hybrid work schedule in compliance with City & County of San Francisco policies on remote work Work Location: Incumbent will conduct the majority of work at the Department of Technology, (1 S Van Ness, Ave San Francisco, CA 94103) . However, there may be situations where the incumbent will be required to work at other sites throughout the City and County of San Francisco as necessary. Are you ready to make an impact in one of the most innovative cities? The San Francisco Department of Technology (DT) is looking for passionate IT professionals to help shape the future of technology in San Francisco! As the centralized technology services provider for the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees—supporting public safety, municipal broadband, cybersecurity, cloud solutions, and more! With a $140M+ annual budget and a team of 300+ experts, DT is leading the charge in digital transformation. DT provides services through our core areas of IT Excellence: IT Project Management Office Enterprise Application Services Cloud Center of Excellence IT Operations and Support including the Service Desk and NOC City Infrastructure including the Network, Telcom and Data Centers Office of Cybersecurity including Cyber Defense, Identity Management and Disaster Recovery Public Safety Systems and Municipal Broadband Fiber SFGovTV Broadcasting Services IT Finance and Administration Services Emerging Technologies Why Join Us? Innovative & Impactful Work At DT, you won’t just work on IT—you’ll power a city. Your expertise will directly impact the residents of San Francisco, from closing the digital divide to ensuring secure, efficient city operations. Benefits of Working for CCSF: In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees. Competitive pay, benefits, and retirement options Career growth opportunities through training, internal mobility, and subsidized education Diverse work environment in a diverse city Join the team that’s shaping the future of technology in San Francisco. Apply today and be part of a dynamic, innovative, and mission-driven IT team!