Dispatcher

Job description

Req ID:528484 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Dispatcher in Sofia we’re looking for? Your future role Take on a new challenge and apply your planning expertise in a dynamic and collaborative field. You’ll work alongside professional and dedicated teammates, reporting directly to the Planning Manager. You'll play a pivotal role in ensuring the smooth operation and maintenance of our trains, contributing to the delivery of reliable and efficient mobility solutions. Day-to-day, you’ll work closely with teams across the business (such as Operations, Engineering, Sourcing, and Logistics), monitor and report on train availability and performance, and much more. You’ll specifically take care of planning preventive maintenance schedules and monitoring train operations, but also support other departments in achieving organizational objectives. We’ll look to you for: Collaborating with the Traction Operator of BDZ to plan the introduction of trains for preventive and corrective maintenance in accordance with regulations. Maintaining communication with depots and updating the status of trains under maintenance to ensure operational continuity. Tracking and notifying special situations affecting train circulation, recording information in SAP, and opening work orders for depots as needed. Analyzing and reporting daily train park performance and availability indicators in collaboration with BDZ Traction Operator. Collaborating with BDZ to address traffic-related challenges and make informed decisions. Keeping a daily record of kilometers traveled by passenger and test trains across all routes. Providing support to other departments to achieve organizational goals. Taking on the responsibilities of the Depot Manager during their absence. All about you We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: High school diploma (a bachelor’s degree is an advantage). Minimum of 3 years’ experience in operations, logistics, or maintenance activities. Experience in rolling stock maintenance is a plus. Proficiency in MS Office and SAP, with strong Word and Excel skills. Advanced English language skills; Romanian language is a plus. Strong communication, negotiation, leadership, and initiative skills. Effective risk management and problem-solving abilities. An agile, inclusive, and responsible approach to work. A collaborative, team-oriented attitude. Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also: Enjoy stability, challenges, and a long-term career free from boring daily routines. Work with the latest standards in the railway industry. Collaborate with transverse teams and supportive colleagues. Contribute to innovative projects. Utilise our professional and friendly working environment. Steer your career in whatever direction you choose across functions and countries. Benefit from our investment in your development through award-winning learning opportunities. Progress towards management roles in our local or global organization. Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension). You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.