Distribution Center Systems Support Analyst

Job description

A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. Why You’ll Love Working at BJ’s At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).* Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* *Eligibility requirements vary by position. Role Summary: The System Analyst is responsible for the stability, configuration, and continuous improvement of BJ’s Warehouse Management System (WMS), Labor Management System (LMS), and supporting operational technologies within the Distribution Center. This role ensures systems are fully functional during live operations, supports system enhancements and automation initiatives, and partners closely with Operations and IT to drive efficiency, accuracy, and compliance. The System Analyst serves as a subject matter expert for distribution systems, providing user support, training, testing, and data integrity oversight while maintaining compliance with BJ’s policies and regulatory requirements. This position requires availability during off-hours, including evenings, weekends, and on-call support, to ensure uninterrupted warehouse operations. Key Responsibilities: Ensure WMS and LMS functionality during live distribution center operations, responding to system issues in real time. Maintain and support all WMS-related hardware and software, including RF devices, workstations, printers, servers, and peripherals. Maintain warehouse locations, system configurations, and operational parameters aligned with BJ’s distribution processes. Evaluate, test, and implement enhancements to WMS, LMS, and other operational tools. Partner with IT and Operations to support system upgrades, automation tools, and process enhancements. Support change management efforts for new system implementations, upgrades, and process changes, ensuring smooth adoption across distribution teams. Participate in user acceptance testing (UAT), system validation, and parameter definition for enhancements and releases. Provide WMS, LMS, and SAP system training to distribution center team members. Act as a systems subject matter expert (SME) for operational teams and leadership. Ensure compliance with BJ’s policies, industry regulations, and safety requirements, including hazmat and inventory controls. Maintain critical computer equipment supporting distribution operations. Qualifications: 2–4 years of experience in Distribution, Transportation, or Warehouse Operations. Experience supporting WMS and/or LMS in a high-volume distribution environment preferred. High School Diploma required. Associate’s degree in business management, Information Technology, or related field preferred. Experience with system maintenance, configuration, and basic system logic or programming concepts. Working knowledge of WMS, LMS, and SAP systems preferred. Ability to support system testing, configuration, documentation, and training. Strong analytical, problem-solving, and communication skills. Physical Demands: Ability to work in a distribution center environment, including exposure to heat, cold, noise, and dust. Ability to walk, stand, bend, lift, and sit for up to 8 hours per day. Ability to operate powered equipment when required. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $58,000.00. We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.