Distribution Centre Operations Lead - Spare Parts

Job Description At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together. Join us in our exciting quest to build the future home! About The Role The NDC Flow Controller is responsible for coordinating the day-to-day operations of the Adelaide National Distribution Centre (NDC) supporting the Spare Parts business. Reporting to the Warehouse Manager, this role ensures operational efficiency, resource optimization, safety compliance, service excellence, and continuous improvement across warehouse activities. The successful candidate will act as a key link between warehouse operations and business stakeholders, leading daily operational execution, supporting team leaders, and ensuring service level commitments are consistently achieved. What You’ll Do Coordinate daily warehouse operations in partnership with Warehouse Team Leaders to ensure safe, efficient, and productive outcomes. Act as the primary operational point of contact between the Planning team and Warehouse Operations, ensuring alignment of business priorities and warehouse execution. Ensure planning priorities and operational requirements are effectively communicated and executed across warehouse teams. Support the Warehouse Manager in managing warehouse capacity, labour allocation, wave planning and kitting workloads, ensuring resources are aligned to meet service level commitments and business objectives. Coordinate inbound activities, ensuring receiving capacity, labour resources, and warehouse readiness are aligned with planned deliveries and backorder priorities. Coordinate outbound order fulfilment and shipment priorities to ensure customer and business service level requirements are consistently achieved. Coordinate with Kitting Leader on plan, schedule, and monitor kitting activities to ensure KIT availability according to needs. Coordinate, monitor, and expedite stock transfers between the Adelaide NDC and Distribution Centers across Australia and New Zealand to ensure inventory availability, priority demands, and service level commitments are consistently met. Monitor operational performance against established KPIs and Service Level Agreements (SLAs). Ensure spare parts are received, handled, stored, and distributed in accordance with company standards and customer requirements. Maintain the accuracy and integrity of inventory and logistics data within SAP EWM and associated business systems. Serve as the primary operational contact and escalation point for key internal stakeholders and customers. Support inventory control activities, including cycle counting, stock reconciliation, and inventory accuracy initiatives. People Leadership & Team Management Communicate daily objectives, priorities, and performance expectations to warehouse teams. Coordinate and allocate labor resources to meet operational requirements and customer demand. Foster a collaborative, accountable, and customer-focused team environment. Support the Warehouse Manager in workforce planning and operational decision-making. Safety, Quality & Compliance Champion a strong safety culture and proactively identify and eliminate workplace risks. Ensure compliance with all workplace health, safety, environmental, and operational standards. Participate in safety audits, investigations, and corrective action implementation. Promote adherence to quality processes and inventory accuracy standards. Reporting & Administration Generate and analyze operational reports, KPI performance metrics, and productivity data. Monitor workforce attendance and labor performance. Support inventory control, cycle counts, and compliance activities Continuous Improvement Identify and implement continuous improvement initiatives to enhance productivity, service levels, safety, and inventory accuracy. Analyse operational trends and develop recommendations to improve warehouse performance. Support process standardization and best-practice implementation across the operation. Who You Are Minimum 5 years of experience in warehouse, logistics, distribution, or supply chain operations. Proven experience coordinating warehouse operations within a fast-paced distribution environment. Demonstrated leadership experience with responsibility for directing and motivating operational teams. Experience working with Warehouse Management Systems (WMS), preferably SAP EWM. Strong experience managing customer and stakeholder relationships. Knowledge of inventory management, warehouse productivity, and operational performance measurement. Skills & Competencies Strong leadership and people management capabilities. Excellent communication and stakeholder engagement skills. Effective planning, prioritization, and workload management abilities. Strong analytical and problem-solving skills. Ability to manage multiple priorities in a dynamic operational environment. Intermediate to advanced Microsoft Office skills, particularly Excel and reporting tools. Continuous improvement mindset with a focus on operational excellence and customer satisfaction. Why work for Electrolux? Step into a career with a Global Leader in Home Appliances, where innovation meets purpose, and people are at the heart of everything we do. Take advantage of exclusive discounts on our products for you, your family, and friends. We offer secure onsite parking, so your day starts and ends with ease. Our Mentorship Program connects you with experienced leaders to support your personal and professional development. Recharge with CARE Day an additional day off just for you Stay healthy with annual onsite flu shots, skin checks plus access to wellness sessions and webinars to support your physical and mental health. Join a workplace that celebrates diversity, equity, and inclusion, backed by our dedicated DEI Committee. Be part of a company committed to sustainability, with real action behind our environmental goals. As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you! Find out more on