Distribution Operations Manager

POSITION SUMMARY: The Manager of Distribution Center Operations is responsible for all operational functions within the Distribution Center to expedite merchandise through the distribution process in a productive, accurate and cost-effective manner. This position is also responsible for developing and maintaining open communication with internal and external customers and vendors. ESSENTIAL FUNCTIONS: Identifies and drives opportunities for continuous improvement in safety, quality, service and productivity. Selects, trains, develops and maintains appropriate staff to meet daily and future operational goals. Partners with the HR department to develop management team through active development planning and performance management programs. Provides frequent feedback, counsel and advice to team members. Holds leadership team members accountable for established goals and responsibilities. Monitors and tracks performance of all areas of responsibility with the ability to meet and exceed goals. Achieves maximum customer service by maintaining high quality standards. Establishes and maintains operational procedures for all production departments. Ensures appropriate cross-departmental communication occurs to ensure policies and procedures are clearly understood and operational goals are met. Balances daily workloads. Forecasts upcoming volume and staff accordingly. Ensures company policies are followed and administered consistently. ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Preferred Degree: Bachelor Science/Arts degree or Associate degree with qualified work experience; concentration in a Technical Discipline (Industrial Engineering, logistics or Operations Management) desired Experience: 5 to 8 years of management experience at a manager level or higher in retail production/distribution environment. Experience in leading exempt team members of at least three or more KNOWLEDGE, SKILLS, AND ABILITY: Must have excellent supervisory and communication skills with strengths in associate engagement Excellent interpersonal and leadership skills to motivate and direct activities of a team Working knowledge of Manhattan WMS to work in conjunction with the Super User Strong project and time management skills, organizational, planning, and expediting skills Must have strong PC skills and internet skills, including MS, Word, Excel & Power Point TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Regularly performs computer work and sits Occasionally walks and stands Seldom/never lifts up to 50lbs. INDEPENDENT JUDGEMENT : Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor. Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at . Bass Pro Shops