Division Director of Communications

Job description

Salary Range: $50,000.00 - $300,000.00 Important Compensation Information: The pay range displayed above reflects a platform-generated compensation band and does not represent the actual salary range for this position. The expected base salary range for this role is $ 90,000–$130,000 annually , depending on experience, skills, and other relevant factors. DISTINGUISHING CHARACTERISTICS OF WORK Under the guidance and direction of the Mayor or designee, this position serves as a key member of the City’s leadership team with direct responsibility for overseeing communications to our residents. The Division Director of Communications implements strategic thinking and ensures that the presentation of public information, communication releases, feature stories, photographs, and amongst others represents the City in a positive light. The incumbent should be an experienced take-charge professional with the ability to manage administration and logistics of Communications from start to finish. Work involves supervising subordinate personnel and participating in scheduling; coordinating and monitoring Communications held in or sponsored by the City of Hialeah. Must be able to anticipate project needs, discern work priorities and meet deadlines with little supervision. ESSENTIAL EXAMPLES OF DUTIES The following illustrates examples of some of the essential duties and responsibilities of the Division Director of Communications. There may be other essential functions, not listed below, in order to accomplish the tasks as presented by the Mayor or designee. Develops, implements, and manages a City-wide Communications action plan for the distribution of information about the City including City goals and initiatives, City employees, and elected officials to internal and external audiences while ensuring high quality customer service, professional standards, and quality controls. Responsible for approving citywide publications, marketing projects/flyers, graphics, business cards, etc., for purposes of establishing and maintaining a standardized and uniformed representation of the City. Supervises and coordinates relevant updates to City’s website and other social media sites regarding City news, programs, and community events. Manages and develops a qualified staff, ensuring professional and courteous service from all employees in support of the City’s mission and values, customers, and stakeholders. Meets and confers with department directors and other City staff to determine the most effective communication strategy for major City events requiring immediate response such as weather-related events and other crisis communications. Creates and maintains pre-post and during event checklists. Assist with administrative duties for the department as assigned. Reviews film permit requests and coordinates with other departments to approve film permits. Prepares legislative documents required to obtain approval from the City Council for Communications. Plans, oversees and attends meetings called for the purpose of coordinating events and prepares synopsis for distribution to appropriate staff and event organizers. Coordinates and participates in event site reviews and ascertains equipment and personnel needs. Prepares necessary pre and post evaluative events reports. Supervises and maintains updated files of events, ensuring that all requirements are met (i.e., licenses, insurance, permits, department policies, City codes, etc.) Supervision of personnel (logistics, office assistant, etc.) as assigned Supervision of logistics, work orders, purchases, timelines and deadlines related to events. Responds to public inquiries regarding equipment usage and other information. Applies appropriate personnel policies as they pertain to the approval or disapproval of leave requests and overtime authorizations; initiates appropriate disciplinary actions and evaluates subordinate employee performance. Coordination of marketing with other departments to meet event deadlines. Coordination of sponsorship with other departments to meet event sponsor requirements and deadlines. Performs other related work as required. KNOWLEDGE, ABILITIES AND SKILLS Thorough knowledge of principles, practices and techniques of public events. Knowledge of departmental work rules, Civil Service Rules and Regulations, administrative policies and applicable labor agreements. Ability to communicate effectively, both orally and in writing. Ability to effectively supervise personnel and coordinate various types of public relations and communications Ability to deal tactfully and effectively with elected official, event sponsors, organization representatives, other employees, and the public. PHYSICAL REQUIREMENTS The following are some of the physical requirements associated with this position. Reasonable accommodation may be made by the City to enable an individual to perform the essential duties/functions of the position. Must have ability to effectively communicate and interact with other employees and the public through the use of telephone and personal contact as normally defined by the ability to see, read, talk, stand, hear, hands to finger dexterity, handle, feel or operate objects, read and write English. Physical capability to effectively use and operate various items of office equipment; such as but not limited to a personal computer, calculator, copier and fax machines. Work is performed indoors within a quiet to moderately noisy environment. Must be able to lift, carry and or push articles weighing up to 20 lbs. MINIMUM TRAINING AND EXPERIENCE Bachelor’s degree from an accredited institution in Journalism, Communications, Hospitality, Marketing, Public Relations, Public or Business Administration or similar field from an accredited college or university; OR Associate’s degree or 60 semester credits from an accredited institution in Marketing, Journalism Communications, Public Relations or Public or Business Administration or similar field from an accredited college or university and 4 years work experience in event coordination or marketing A combination of education and experience may be considered. Possession of a valid Florida driver license. Experience in event coordination, marketing and promotional marketing programs, and grant writing experience preferred. Written and oral fluency in English and Spanish languages preferred. SPECIAL NOTE : Must be willing to work flexible hours, including weekends, and evenings. Management Created: 01/2026 Revised: 03/2026 Personnel Board Approved: 02/02/2026 The City of Hialeah Human Resources Department is committed to providing employees an exceptional work environment where through hard work, dedication, and equal opportunity for learning and personal development, employees are able to grow, flourish, and make a difference in our community. The Human Resources Department ensures compliance with Federal, State, and local laws, collective bargaining agreements, and City policies, rules and regulations. The City of Hialeah is an equal opportunity employer. There will not be any discrimination or harassment of any kind on account of age, color, race, religion, sexual orientation, national origin, disability, genetic information, marital or familial status, military service or any of the protected categories. The City of Hialeah is a drug and alcohol free employer.