Division Head

About FWD Group FWD Group (<1828.HK>) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit Ensure and manage the Sales Forces in the responsible Zone to deliver and achieve the company target by designing the initiatives to support and drive all key drivers. • Develop sales and marketing strategies for responsible zone to achieve sales target as set, ensure that all initiatives align with Agency’s key drivers. • Identify risk factors that prevent business from achieving its target and develop management plan to ensure continuity and success of business • Handle and resolve customer and agency force complaints regarding to fraud case by providing cooperation with related party (ORM, Agency Quality Management) • Identify need-to-improve areas in his responsible zone, analyze and propose solution to close gap. • Monitor and control budget to ensure the budget is spent into the right decision and good return as well as balancing on sales demanding and not overrun