DMARC Growth Specialist

Job description

The DMARC Growth Specialist is responsible for identifying and converting opportunities within Radius' existing customer base. Working from a dedicated data set of customers who have recently renewed or re-signed their mobile contracts, the role will proactively engage decision-makers to assess email security posture, educate customers on the benefits of DMARC, and generate new revenue opportunities. This is a highly proactive sales role with a strong emphasis on outbound activity, consultative engagement and opportunity creation. The successful candidate will work towards monthly revenue and margin targets while helping customers strengthen their cybersecurity and email protection strategies. Key Responsibilities Contact customers who have recently renewed their mobile services with Radius. Conduct initial DMARC and email security qualification conversations. Identify customers who may be vulnerable to email spoofing, phishing and domain impersonation attacks. Educate customers on the business benefits of DMARC and broader email security solutions. Create and progress sales opportunities through the full sales cycle. Work closely with Product Specialists and Technical SMEs where deeper technical engagement is required. Maintain accurate records of customer interactions and opportunities within Salesforce. Manage a pipeline of prospects and maintain regular forecast updates. Consistently achieve daily outbound call, conversation and opportunity creation targets. Build relationships with key decision-makers and stakeholders. Deliver against monthly revenue and gross margin objectives. Stay informed of market developments and emerging cybersecurity trends. Key Performance Indicators Revenue attainment. Gross margin performance. DMARC opportunities created. Conversion rate from contact to opportunity. Conversion rate from opportunity to sale. Daily outbound call activity. Customer engagement levels. CRM compliance and forecast accuracy. Skills & Experience Essential Experience in outbound sales, business development or telesales. Strong communication and stakeholder management skills. Resilient, self-motivated and target driven. Ability to uncover customer needs and articulate business value. Comfortable working within a fast-paced, high-volume sales environment. Organised with strong pipeline management skills. Desirable Experience selling cybersecurity, IT or telecommunications solutions. Understanding of DMARC, SPF, DKIM or email security technologies. Knowledge of Microsoft 365 and business email environments. Previous experience using Salesforce CRM. Personal Attributes Commercially driven. Hungry to succeed and exceed targets. Strong relationship builder. Curious and eager to learn. Positive and resilient mindset. Excellent work ethic and accountability. Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package. Our benefits: Pension plan Life assurance Employee fuel card scheme Electric Vehicle salary sacrifice scheme Employee assistance programme 24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum Time off for fertility treatment and in the event of pregnancy loss ‘Cycle to work’ scheme And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, games rooms, and more! #LI-RW1 Diversity, Equality & Inclusion at Radius Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support. We also offer: Global Female Health Policy & Female Health Champions Pregnancy Loss and Fertility Treatment Policies Endometriosis Friendly Employer (UK) Women-focused gym & female health events Mental Health First Aiders Disability Confident Committed Employer (Level 1) Race at Work Charter signatory Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025 Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge. Give as you earn scheme (payroll giving) and match funding Next Steps If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.