Driver

Job description

JOB SUMMARY YDrive Drivers are responsible for taking passengers to and from their hotels, homes, workplaces, airports, or anywhere requested. They offer point-to-point services and, in some cases, also sight-seeing trips around the city and different attractions. JOB RESPONSIBILITIES Conduct Passenger Transport ensuring to: Assess the vehicle’s condition prior to the trip and provide an inspection report Ensure that the vehicle is equipped with necessary amenities and a clean status Opening doors for the passengers and greeting them pleasantly Help passengers to get in and out of the car and carry luggage to their entrance Ensure all documents are signed by the passenger Keeping a record of trip data and providing it to the relevant persons responsible for billing Accept trips and update their status via driver app Drive with caution to always provide a safe trip to clients and to avoid any potential accident or incident Be present at work at least 15mins before the scheduled shift Comply with the company’s journey management and fatigue management policies. Always provide concise and effective communication with CSRs and supervisors whether verbal or written to ensure the correct messages have been conveyed To adhere to standards, guidelines, legislation, and procedures set to ensure the safety and wellbeing to all guests and fellow employees. Report all incidents, vehicle accidents, customer service issues etc are reported to the CSR on return to base or asap. Go the extra mile when necessary to ensure customer’s needs are met REQUIREMENTS Valid Local Driver Permit To refrain from using behaviour that is abusive, intimidating or patronizing Ability to drive long distances across the country and over various types of terrain Ability to work 12 hour shifts that run on a 24-hour schedule Ensure attendance and punctuality rate is 95% and above Ability to lift items 50lbs and over High degree of professionalism Must be flexible and adaptive to change Excellent customer relations and interpersonal skills