Driver Operations Associate (Fleet Operations)

Job description

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since. Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving. At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence. We are looking for a **Driver Operations Associate - Fleet Operations, based in Bandung**. The ideal candidate has experience in fast-paced, dynamic environments and can help scale and manage our rapid growth across Indonesia. We are seeking someone who can thrive in a collaborative, open and fun culture! If you are passionate about solving delivery problems through empowering communities, come join us and experience exciting, rapid growth! Think you are up for it? Apply now and join us as #OneLalamove! **The recruitment process will be carried out in English, and only shortlisted candidates will be notified.****About the Role** We are looking for a Fleet Operations Associate to scale our vehicle supply across Bandung and surrounding areas. You will drive the acquisition and retention of fleet owners and drivers across various vehicle types, including Pickup Bak, Vans, Engkel, Double Engkel, Fuso, and Tronton. ### What you’ll do - Design and execute acquisition strategies to expand vehicle and driver supply across Bandung and surrounding areas. - Pitch to fleet owners and drivers through online meetings, site visits, and community outreach to convert them onto Lalamove platform. - Activate newly onboarded fleet companies by allocating order demand to drive initial fulfillment and long-term engagement. - Lead field sales team to generate leads and hit regional target. - Build an active driver affiliate network and partner with local driver communities. - Manage offline driver events, fleet activations, and initiatives. - Monitor supply pipeline data and consistently meet individual and team KPIs. ### What you’ll need - 2+ years of logistics or startup experience, with deep knowledge of the West Java market. - Strong connections within regional driver communities; local language proficiency (Sundanese) preferred. - Proven ability to manage field teams and lead direct sales or partner acquisition. - Data-driven mindset with proficiency in Excel, Google Sheets, and PowerPoint. - Strong communication skills with fluency in English and Bahasa Indonesia.