Driver Operations Associate Team Lead (Long Haul)

Job description

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 12-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since. Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving. At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence. ### What you’ll do - Demonstrated leadership in mentoring and coaching team members on logistics best practices. - Strong interpersonal and negotiation skills with a track record of effectively managing cross-functional teams and external vendors. - Plan and optimize daily transportation routes to ensure on-time and cost-efficient deliveries. - Analyze order volume, delivery zones, and fleet capacity to create optimal dispatch plans. - Coordinate with onsite vendors teams to align shipment schedules. - Monitor route performance and adjust plans based on real-time operational changes. - Support load planning, route consolidation, and transport cost optimization. - Maintain accurate transport planning data and reports. ### What you will need - Over 5 years experience in Supply Chain or Fleet management service - Good command in English (Reading, Speaking, Writing & Listening) - Require skills in Communication, Collaboration, and Presentation - Rationale thinking & good teamwork - Strong analytical and problem-solving skills - Detail-oriented with coordination skills - A dynamic leader with a proven ability to thrive in fast-paced environments. - Work experience in Operations, Logistics, Project Management, or related roles. - Computer skills (Microsoft Word, Excel, PowerPoint, Microsoft Project), advanced in Microsoft Excel and PowerPoint are a must.