Droga5 Account Supervisor, Social

Who we are Droga5, part of Accenture Song, is a creative agency with offices in New York, London, Dublin, Tokyo, and São Paulo. From integrated communications and experience innovation to business design, Droga5 exists to build and sustain the most influential brands of the 21st century through creativity. Droga5 was founded in 2006 and has been recognized as Agency of the Year more than 25 times and was named both Ad Age and Adweek's Agency of the Decade (2010–2019). Account Management @ Droga5 The discipline of Account Management exists to create an environment for great work to thrive. Account Management sets the tone, pace, and ways of working. Account people weigh and balance client needs with agency ambitions to determine the vision — and then make sure everyone is clear on that vision and how to get there. Account Managers create a path to great work that moves our clients' business and delivers on Droga5's unmatched creative ambition. Job Summary The Account Supervisor, Social is the engine of the account — the person who keeps integrated and social workstreams moving with precision, speed, and creative conviction. You operate with growing independence, owning the day-to-day across both integrated campaigns and social-first programs, while building meaningful relationships with clients and elevating the junior team around you. You bring a native understanding of social platforms alongside the integrated agency instincts to connect social into the broader brand picture Job Responsibilities Account Leadership & Client Management Lead large and complex projects with minimal oversight, keeping multiple workstreams running smoothly and on brief Serve as the primary day-to-day client contact across integrated and social scopes, building trust and credibility at the mid-senior client level Act as proxy for the Social Account Director with senior clients when needed, representing the agency with confidence and clarity Push clients for clarity and help them understand what they need beyond what they ask for — anticipate the ask before it arrives Intuit potential complications early, manage up proactively, and always bring solutions alongside problems Understand the bigger picture on the account — the client's business, category dynamics, and competitive landscape — and factor these into every recommendation Integrated & Social Program Management Own end-to-end delivery across both integrated campaign workstreams and always-on social programs, ensuring nothing falls through the cracks Manage agency partners and drive integrated process (IMC), ensuring strategic and creative intent is maintained across all channels Oversee social content calendars, approval workflows, and publishing schedules, coordinating across creative, production, paid media, and community teams Bring genuine fluency in social platforms — TikTok, Instagram, YouTube, X — and apply that knowledge to shape what gets made and how it gets made Connect social thinking into broader campaign strategy, identifying where social can extend, amplify, or lead integrated ideas Maintain working knowledge of paid social tactics and how they interact with organic programming Creative Stewardship Provide clear, considered creative direction and feedback — defending the work when it deserves defending, and redirecting when it doesn't Contribute a strong point of view to creative and strategic discussions; be an advocate for the idea, not just the process Help guide internal teams and clients based on Droga5's creative priorities and standards Partner with strategy to bring category insight, cultural context, and audience understanding to briefs and creative development Team Development & Ways of Working Actively develop the skills of junior account staff, taking real responsibility for their growth — not just delegating tasks but building capability Set the tone for the team: solutions-oriented, positive, and clear-eyed about priorities Lead internal and client-facing meetings and presentations with confidence Maintain rigorous documentation: contact reports, status trackers, briefs, and scope records that keep the whole team aligned Basic Qualifications 5+ years of experience in account management at a creative or integrated agency, with meaningful social experience woven throughout. Experience should include: Strong understanding of social platforms and the content behaviors, formats, and culture that define each one Ability to manage integrated campaigns and social programs simultaneously, at speed and with accuracy Experience managing agency partners and integrated multi-channel campaign processes Experience presenting to senior clients and facilitating complex internal conversations Familiarity with social listening, reporting, and management tools (Sprinklr, Sprout, Meltwater, or similar) #LI-NA Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 09/12/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Role Location Annual Salary Range California $73,800 to $182,600 Cleveland $68,300 to $146,100 Colorado $73,800 to $157,800 District of Columbia $78,500 to $168,000 Illinois $68,300 to $157,800 Maine $62,800 to $134,400 Maryland $73,800 to $157,800 Massachusetts $73,800 to $168,000 Minnesota $73,800 to $157,800 New York $68,300 to $182,600 New Jersey $78,500 to $182,600 Virginia $68,300 to $168,000 Washington $80,200 to $168,000 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. 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