Location: In the Field: Phelan, CA. Work will be primarily performed at a designated field worksite location based out of a central Race Communications worksite. Frequent travel to and work from other Race offices or other off-site locations will be required.100% Company-Paid Medical and Dental BenefitsFree Fiber Internet ServiceComp: $22 to $24 per hourWho We Are:We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.Position Impact:The Drop Technician 2 focuses on the installation, maintenance, and repair of the last-mile connectivity infrastructure, often referred to as the "drop." You will play a crucial role in ensuring that telecom services, including internet, phone, and television, are delivered effectively to residential and business customers. Drop Technicians are responsible for installing and terminating fiber optics, connecting them to customer premises, and ensuring proper signal quality. You will troubleshoot connectivity issues, diagnose, and rectify problems promptly, and maintain accurate records of your work. With a keen eye for detail and a commitment to customer satisfaction, Drop Technicians contribute to reliable and high-quality telecom services, ultimately enhancing connectivity experiences for end-users.RequirementsQualifications and Experience:Eligibility for US Employment without sponsorshipMinimum of 18 years of ageHigh School Diploma or GED or equivalent combination of education and experience is preferredA valid California driver's license, subject to successful verification through a DMV check, is mandatory Minimum of 6 months experience as a Drop Technician or 6 months experience with outside plant/fiber opticsSolid understanding of drop processes and GO95 codesProficient understanding of utility markingsProven understanding and ability to read and interpret fiber network design maps, splice plans, and MOPsProven knowledge of distribution operations, construction, and maintenanceExperience in fiber optic splicing/termination experience a plusThe ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communicationProficiency in Spanish Language is desirableSkills:Proficient use of MS Office applications including Teams, teleconferencing applicationsFunctional use of common office equipment, computers, and office softwareAbility to distinguish colors and audible tonesEssential Duties and Responsibilities: Fiber Optic Cable Installation and Maintenance:Performs placement of aerial and underground fiber optic cable on customer premisesPerforms installations and replacements of aerial and underground fiber drop cablePerforms termination of fiber drop cablePerforms installation of exterior DMARC Clam ShellPerforms installations and repairs of underground conduit Customer Support:Provides exceptional customer service during on-site visits, addressing customer inquiries and concerns professionally and courteouslyEquipment Operations and Site Maintenance:Operates mechanized equipment such as a bucket truck, excavators, and trencherClimbs poles up to 40 feet and operates in bucket trucks with 32’ plus laddersManages deployment and removal of traffic control devices to ensure safety in work areas on streets or roadwaysAdheres to and operates within the weight capacity limits specified by manufacturers for equipment and machinery:Bucket Truck: 350-pound manufacturers maximum load capacity Ladders: 300-pound manufacturers maximum load capacity Vehicle Maintenance and Travel:Maintains vehicle/equipment pre-op/post-op to be prepared to perform required dutiesMaintains a clean driving record as defined by the current fleet insurance underwriterSpends a significant portion of the workday traveling in a vehicle visiting various locations and spending time both indoors and outdoors including businesses and/or residents depending on the nature of the jobOvertime, nights, and weekends may be requiredSafety Awareness and Compliance:Observes hazards and reports any concerns or accidents to a supervisor or safety professional; participates in the investigation process as neededUnderstands, completes, and signs off all pre-job safety planning tools at the start and end of the shift; completes all required safety-related paperworkUnderstands and responds appropriately to all safety hazards and warning devices (e.g., back-up alarms, smell of smoke, fumes, odors, different colored warning tags, warning sirens)Maintains awareness of potential hazards like uneven terrain, loose pets, or slippery walkwaysMaintains a safe distance from aggressive or unrestrained animalsMaintains a safe distance from potential hazards in the work area, including loose pets, children, and other live obstaclesBenefitsWhy Join Our Team:Join a tight-knit crew—no faceless corporation vibes hereGrowth potential: promotions and new challenges are part of our DNACompetitive base salaryComprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%)Free fiber internet service for all employees living in our service areaA culture built on integrity, mutual respect, and a shared purposeCall to Action:Let's chat. If you're ready to move forward, click "Apply" below, our team can't wait to meet you.
Location:
In the Field: Phelan, CA. Work will be primarily performed at a designated field worksite location based out of a central Race Communications worksite. Frequent travel to and work from other Race offices or other off-site locations will be required.
100% Company-Paid Medical and Dental Benefits
Free Fiber Internet Service
Comp: $22 to $24 per hour
Who We Are:
We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.
Position Impact:
The Drop Technician 2 focuses on the installation, maintenance, and repair of the last-mile connectivity infrastructure, often referred to as the "drop." You will play a crucial role in ensuring that telecom services, including internet, phone, and television, are delivered effectively to residential and business customers. Drop Technicians are responsible for installing and terminating fiber optics, connecting them to customer premises, and ensuring proper signal quality. You will troubleshoot connectivity issues, diagnose, and rectify problems promptly, and maintain accurate records of your work. With a keen eye for detail and a commitment to customer satisfaction, Drop Technicians contribute to reliable and high-quality telecom services, ultimately enhancing connectivity experiences for end-users.
Requirements
Qualifications and Experience:
- Eligibility for US Employment without sponsorship
- Minimum of 18 years of age
- High School Diploma or GED or equivalent combination of education and experience is preferred
- A valid California driver's license, subject to successful verification through a DMV check, is mandatory
- Minimum of 6 months experience as a Drop Technician or 6 months experience with outside plant/fiber optics
- Solid understanding of drop processes and GO95 codes
- Proficient understanding of utility markings
- Proven understanding and ability to read and interpret fiber network design maps, splice plans, and MOPs
- Proven knowledge of distribution operations, construction, and maintenance
- Experience in fiber optic splicing/termination experience a plus
- The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
- Proficiency in Spanish Language is desirable
Skills:
- Proficient use of MS Office applications including Teams, teleconferencing applications
- Functional use of common office equipment, computers, and office software
- Ability to distinguish colors and audible tones
Essential Duties and Responsibilities:
Fiber Optic Cable Installation and Maintenance:
- Performs placement of aerial and underground fiber optic cable on customer premises
- Performs installations and replacements of aerial and underground fiber drop cable
- Performs termination of fiber drop cable
- Performs installation of exterior DMARC Clam Shell
- Performs installations and repairs of underground conduit
Customer Support:
- Provides exceptional customer service during on-site visits, addressing customer inquiries and concerns professionally and courteously
Equipment Operations and Site Maintenance:
- Operates mechanized equipment such as a bucket truck, excavators, and trencher
- Climbs poles up to 40 feet and operates in bucket trucks with 32’ plus ladders
- Manages deployment and removal of traffic control devices to ensure safety in work areas on streets or roadways
- Adheres to and operates within the weight capacity limits specified by manufacturers for equipment and machinery:
- Bucket Truck: 350-pound manufacturers maximum load capacity
- Ladders: 300-pound manufacturers maximum load capacity
Vehicle Maintenance and Travel:
- Maintains vehicle/equipment pre-op/post-op to be prepared to perform required duties
- Maintains a clean driving record as defined by the current fleet insurance underwriter
- Spends a significant portion of the workday traveling in a vehicle visiting various locations and spending time both indoors and outdoors including businesses and/or residents depending on the nature of the job
- Overtime, nights, and weekends may be required
Safety Awareness and Compliance:
- Observes hazards and reports any concerns or accidents to a supervisor or safety professional; participates in the investigation process as needed
- Understands, completes, and signs off all pre-job safety planning tools at the start and end of the shift; completes all required safety-related paperwork
- Understands and responds appropriately to all safety hazards and warning devices (e.g., back-up alarms, smell of smoke, fumes, odors, different colored warning tags, warning sirens)
- Maintains awareness of potential hazards like uneven terrain, loose pets, or slippery walkways
- Maintains a safe distance from aggressive or unrestrained animals
- Maintains a safe distance from potential hazards in the work area, including loose pets, children, and other live obstacles
Benefits
Why Join Our Team:
- Join a tight-knit crew—no faceless corporation vibes here
- Growth potential: promotions and new challenges are part of our DNA
- Competitive base salary
- Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%)
- Free fiber internet service for all employees living in our service area
- A culture built on integrity, mutual respect, and a shared purpose
Call to Action:
Let's chat. If you're ready to move forward, click "Apply" below, our team can't wait to meet you.
Our mission is to deliver fast, dependable, and accessible fiber internet to every home, driven by our team's dedication to community, innovation, and outstanding service. Since 2004, we’ve led the way, bringing fiber internet to homes and businesses across California—demonstrating our unwavering commitment to delivering ultra-fast, reliable connectivity. From launching the state’s first residential 10G service to ensuring seamless installations and responsive support, our goal has always been to deliver not just the fastest internet, but the most dependable experience, so that you can count on us to keep you connected to what matters most.
Our mission is to deliver fast, dependable, and accessible fiber internet to every home, driven by our team's dedication to community, innovation, and outstanding service.
Since 2004, we’ve led the way, bringing fiber internet to homes and businesses across California—demonstrating our unwavering commitment to delivering ultra-fast, reliable connectivity. From launching the state’s first residential 10G service to ensuring seamless installations and responsive support, our goal has always been to deliver not just the fastest internet, but the most dependable experience, so that you can count on us to keep you connected to what matters most.
