Combine technical skills with excellent customer support!Join a multicultural international team and help clients solve issues while maximizing their experience with the company’s products and services. If you are looking for a new job opportunity in a multicultural and vibrant environment in the capital of Portugal, this position would be perfect for you! Responsibilities: Provide technical and functional support to clients via phone, email, and chat. Identify and resolve technical issues promptly. Suggest improvements to enhance product and service usage. Collaborate with product and engineering teams to improve the customer experience. Monitor and report trends and recurring issues. Requirements Native Dutch and fluent English (B2) Ability to understand and solve technical issues Previous experience in customer support or technical support is a plus Strong communication skills and professional attitude EU citizenship or valid work permit for Portugal Benefits Monthly meal allowance Private health insurance after 6 months Career development and mentoring programs after 6 months. Multicultural environment (75+ nationalities) Hybrid model. Relocation package: refund of the initial flight ticket. Accommodation and bills paid by the company. Performance bonus
Combine technical skills with excellent customer support!
Join a multicultural international team and help clients solve issues while maximizing their experience with the company’s products and services. If you are looking for a new job opportunity in a multicultural and vibrant environment in the capital of Portugal, this position would be perfect for you!
Responsibilities:
- Provide technical and functional support to clients via phone, email, and chat.
- Identify and resolve technical issues promptly.
- Suggest improvements to enhance product and service usage.
- Collaborate with product and engineering teams to improve the customer experience.
- Monitor and report trends and recurring issues.
Requirements
- Native Dutch and fluent English (B2)
- Ability to understand and solve technical issues
- Previous experience in customer support or technical support is a plus
- Strong communication skills and professional attitude
- EU citizenship or valid work permit for Portugal
Benefits
- Monthly meal allowance
- Private health insurance after 6 months
- Career development and mentoring programs after 6 months.
- Multicultural environment (75+ nationalities)
- Hybrid model.
- Relocation package: refund of the initial flight ticket.
- Accommodation and bills paid by the company.
- Performance bonus
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
