Dutch or Flemish speaking Customer Support Agents

Job description

Are you an enthusiastic communicator with a knack for problem-solving? Do you thrive in dynamic environments and enjoy providing top-notch service to customers? If so, we want you on our team! Tasks Customer service to both active and potential customers Handle incomeing calls, chats and emails related to: Payments Invoices and reminders Plan or contract changes Complains Retention, etc. Requirements Secondary school or higher education level required Strong communication skills in Dutch and English both written and spoken Experience in customer service roles within contact center environment for at least 6 months Good computer skills Ability to communicate professionally, enthusiastically Solution-oriented. Quick learner with the capacity to process information efficiently. Independent worker who enjoys challenges and maintains focus on customer satisfaction. Benefits A rewarding experience abroad that will enhance your professional and personal growth. Flexible work arrangements, with the option to work partially from home and partially in the office (after KPI’s are met) Comprehensive, paid training and ongoing support from your trainer and team leader. Friendly and supportive work environment, with opportunities for team bonding through social events. Long-term employment with stimulating challenges. Competitive salary Additional benefits including a fixed project bonus, performance bonus, and private health insurance.