Dynamics 365 Principal Project Manager

Job description

Stoneridge Software began with the desire and understanding of what it takes to succeed in implementing business software solutions for the benefit of client’s business goals. Stoneridge founders recognized the need for a strategic business partner who could not only deliver software implementations but excel at it. As a 2025 Top Workplace Honoree, a member of the Microsoft Inner Circle, and an award-winning Microsoft Solutions Partner, we have crafted a meticulous approach to project delivery. Our commitment to long-term support empowers our client’s success, and we approach our work with integrity, tenacity and a culture of continuous improvement. As a Stoneridge team member, it is important to us that your work is balanced with the rest of your life. We foster a flexible work environment and promote a remote-forward culture with team members located across North America. We have office locations in Fargo, ND and Minneapolis, MN that serve as key collaboration hubs. In-person work at these locations is encouraged and, at times, required. Team members should expect to travel to these offices as needed based on role expectations, project requirements, team collaboration, training, or other business-driven needs. Team members at Stoneridge benefit from an environment of collaboration and curiosity, backed up by continuous learning opportunities, personalized development plans, flexible time off, and many more benefits. We strive to maintain inclusive benefits that bring a sense of belonging to all of our team members. It's our mission to help clients win through intentional leadership, thoughtful teaching, and eye-opening possibilities. With specialties in the entire suite of Microsoft Dynamics business applications and complementary Microsoft technologies, Stoneridge focuses on not only attracting the most knowledgeable, tenacious consulting experts in the field but building up that expertise from within. Come join us on this exciting journey! Stoneridge is looking for a strategic, consultative Principal Project Manager to join our Project Management Office. As a Principal Project Manager at Stoneridge, you’ll lead complex Dynamics 365 projects while partnering closely with clients as a trusted advisor. You’ll go beyond traditional project management—helping clients navigate trade‑offs, manage risk, and achieve real business outcomes. This role blends delivery excellence with consultative leadership, offering the opportunity to make a meaningful impact while building long‑term client relationships. You’ll work directly with enterprise and corporate level clients, and you’ll partner with Solution Architects, Technical Architects, and Account teams to help our clients win. ### A Day in the Life - Successfully leads and manages large and/or complex Dynamics 365 projects, including multi‑workload implementations including integrations, ISVs, and AI requirements, with a strong focus on client outcomes and value realization - Acts as a trusted advisor and thought partner to client leadership, guiding strategic decisions and helping clients navigate trade‑offs related to scope, timeline, cost, and risk - Provides day‑to‑day and strategic leadership over project teams, balancing execution with proactive risk identification and outcome protection, rather than task completion alone partnering with key Stoneridge internal resources to overcome risks and issues - Leads project planning, monitoring, and reporting with an emphasis on anticipating risk, surfacing options, and framing decisions in terms of impact and trade‑offs - Builds and maintains strong, trust‑based relationships with client PMs and senior stakeholders; independently leads strategic conversations with director‑level and executive client audiences - Proactively identifies risks, dependencies, and delivery challenges before they materialize, and brings forward recommended mitigation strategies and alternative paths - Challenges scope, sequencing, and delivery approach when necessary to protect business outcomes and delivery quality, while clearly articulating implications to clients - Adjusts communication style and level of detail based on audience and intent, ensuring stakeholders receive context, insight, and guidance - not just status updates - Anticipates organizational change impacts and helps prepare client stakeholders for adoption and transition, not just system delivery - Uses escalation strategically and early to protect outcomes, align expectations, and remove blockers - Identifies opportunities to improve client outcomes beyond the original plan, including delivery optimizations, sequencing changes, or process improvements - Organizes and facilitates steering committees and governance forums that focus on decision‑making, alignment, and risk management, not just reporting - Maintains ownership of project financials, forecasts, and delivery health in Stoneridge tools, proactively communicating risks and variances with context and recommendations - Manages issues and escalations with empathy, professionalism, and strong interpersonal judgment - Mentors and coaches junior PMs and coordinators, modeling consultative behaviors, strategic thinking, and client partnership ### Preferred Qualifications - Bachelor's degree in Information Technology, Business, Computer Science or related field or equivalent work experience - 8+ years actively managing projects in a project manager role including all end-to-end project lifecycle execution and hands-on experience delivering projects through the full software development lifecycle (SDLC) - Has managed 3+ previous full lifecycle Dynamics 365 Implementations including at least 1 ERP project - <