Dynamics CRM Functional Lead

Job description

Role: - Dynamics CRM Functional Lead Description · Participates in every aspect of the implementation from analyzing the customer’s business requirements to configuring the Microsoft Dynamics application to meet the customer’s needs. · Collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes. · Provides in-depth knowledge of the Microsoft Dynamics application and evaluates the customer’s business processes against the standard Microsoft Dynamics functionality. · Understands the key activities and deliverables for the client engagement and internal projects. · Is responsible for documenting the business requirements, which express what actions a solution must take and what outcome is expected. · Facilitates the BHP Billiton’s decision-making process and develops the functional design document that will drive the development process (if modifications/customisations are required, either to processes or to the Microsoft Dynamics application.) · Responsible for conducting acceptance testing and training customer resources to successfully use and maintain the Microsoft Dynamics application. · Functional/Technical Skills · Demonstrated ability to: · Analyze and understand business problems. · Model data and processes. · Conduct workshops and training sessions. · Plan and carry out system and user acceptance testing. · Familiar and experienced in: · Core application functionality · Implementation Methodology · Application technology stack · Microsoft Dynamics CRM and ADX studio expertise · Industry Knowledge · Successful completion of applicable Microsoft Dynamics CRM certification exams. All your information will be kept confidential according to EEO guidelines. Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW. Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm). Accion Labs is privately-held, venture-funded and has a hands-on management team that believes in execution and outcome.