E-Billing Operations Analyst

The eBilling Operations Analyst is a full-time role in the Legal Supplier Management Team, to support the execution of day-to-day operations of Legal electronic billing (eBilling) processes. The E-Billing Operations Analyst supports eBilling processes, using TyMetrix 3600 software to perform matter/invoice/budget processes and compliance to process steps. Key Responsibilities: • Timekeeper Rate Management • Matter and Budget creation: create budgets for matters with a budget approval workflow • AFA/Supplier Management: understand AFA (alternative fee arrangement) templates, such as blended hourly rates, deal-based billing, fee caps, hourly rate discounts, hourly rate volume discounts, matter-based rates and task-based billing caps • Accrual Management: track unbilled fees and expenses on matters • Understand Accenture billing requirements, including LEDES, UTBMS codes and other processes. • Research invoicing queries as they occur, which may require generation of specific reports and creation of spreadsheets or verbal communication with suppliers. • Interact independently with attorneys and suppliers to answer invoicing/status questions and resolve invoice issues. • Train/assist legal professionals on eBilling system and supporting processes. Relationships: Reports to: Supplier Management Supervisor. Internal Relationships: Legal professionals worldwide, Finance, Procurement, CIO, Accounts Payable. External Relationships: Outside Counsel, ELM. Qualifications: Education: • Pursuit of university degree in business administration or finance. • Business administration or finance background preferred. Work Experience: • Experience with Microsoft Office programs, including use of SharePoint. Work Requirements: • No Travel Required. Knowledge and Skill Requirements: • Strong oral and written communication skills. • Fluent in English. Fluency in other languages is a plus. • Work in a team environment and collaborate with others. • Ability to handle confidential and sensitive information with the appropriate discretion. • Responsive and follows through on commitments. • Initiative and ability to manage multiple tasks simultaneously. • Analytical skills, critical thinking and ability to spot problem areas and propose solutions. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Declaración de igualdad de oportunidades en el empleo Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos permite servir mejor a nuestros clientes y comunidades.