E-Commerce Digital Marketplaces Internship

Job description

Company Description Job Description In this role, you will work as a part of our Marketplaces team, making sure the Rituals brand thrives on platforms such as Amazon, Allegro and TikTok Shop. We work with a seller model, in which fullfilment is done from our own warehouses and manage the shop content ourselves. Therefore, you’ll liaise closely with the Supply Chain team, Customer Service and our Marketing department. Join our team as an intern and dive into the exciting world of e-commerce and marketplace management! If you're always on top of the latest TikTok trends and know about all the influential creators, this is the perfect opportunity for you to gain hands-on experience and make a real impact. Your Responsibilities: Listing Management: Assist in creating, optimizing, and managing product listings on the Amazon and TikTok Shop platform, ensuring accurate and compelling content to drive sales. Affiliate Selection and Sample Process for TikTok – Assist our Marketing department in selecting TikTok creators to receive our samples. You are the go-to person for any hiccups in this process. Order Fulfillment Support: Troubleshoot and resolve issues related to delayed orders, and shipping discrepancies to maintain high customer satisfaction levels. Integrator Error Resolution: Collaborate with the team to identify and address any errors or issues within our integrator system, ensuring seamless integration between our internal systems and the marketplaces. Assortment File Maintenance: Support in maintaining and updating the assortment file, including product data to ensure accuracy and consistency across all channels. Performance Tracking: Assist in monitoring and analyzing key performance metrics, such as sales, traffic, and conversion rates, to identify areas for improvement and optimization. Collaboration: Work closely with cross-functional teams, including Marketing, Supply Chain, and Customer Service, to coordinate efforts and achieve departmental goals. Qualifications To apply for this internship, you must be currently enrolled in a bachelor's or master's degree program, preferably in Business Administration, Marketing, E-commerce, or a related field. You live in the Netherlands and can work from our Amsterdam office. You are available as of September 2026 for 6 months, 32 hours or 40 hours per week* You have strong attention to detail and organizational skills, with the ability to manage multiple tasks simultaneously. You have a good command of the English language, both written and verbal. Fluency in German, Spanish, Italian or Polish is a plus. You are proficient in Microsoft Excel and other MS Office applications. You are always on top of the latest online (Tiktok) trends and familiar with influential creators You are familiar with e-commerce platforms, particularly Amazon is a plus. You are keen to be the best in class but value teamwork, pro-active, eager to learn and accurate. * Pl ease note: you have to be enrolled in university for the full duration of the internship Additional Information A GUIDE WITH OUR BENEFITS Rituals offers a varied intern role (full-time) within a young team with enthusiastic colleagues at our head office in the heart of Amsterdam. The salary offered is in line with market conditions and you will be given the opportunity to make the fullest use of your talents. The organization offers you an ambitious and pleasant international working environment. · A compensation of €550,- based on 40 hours Unlimited access to the ‘’Rijksmuseum’’ Discount on your OneFit or ClassPass subscription 20% discount on our products MacBook Pro Two holidays per month based on 40 hours Intern Rootcamp & trainings The opportunity to participate in a variety of activities, from running the Amsterdam Marathon to company festivities Fresh fruit, free snacks and healthy lunches