E-Commerce, PLG Commercial (SaaS + Shopify)

Job description

**See something that should exist? Build it. See a better way? Do it.** At **Terrific**, every role directly impacts how we grow from product to revenue to customer experience. We’re building the next generation of social commerce through live shopping powered by real-time data and AI. And we believe customer data should belong to the brands who earn it — not third-party platforms. # **E-Commerce / PLG Commercial (SaaS + Shopify)** Terrific • Remote, Americas • Contract ## **About Terrific** Terrific Live is a social commerce platform that helps retailers, eCommerce brands, and media groups grow revenue through live, interactive, social-native shopping experiences on their own properties. Our platform connects audiences and presenters in real time — streaming across Latin America, Europe, and Israel — and turns content into measurable commerce. We power conversion directly inside owned channels — turning traffic into transactions and first-party data. ## **The Role** Terrific needs a PLG-oriented commercial operator who understands how e-commerce brands actually buy SaaS. This role owns the Shopify ecosystem, marketplace motion, and mid-market e-commerce segment — where deals are won through product, distribution, and conversion loops, not just sales cycles. You’ll sit at the intersection of Sales and Product: driving revenue while shaping how customers discover, adopt, and convert inside the product. ## **What You’ll Do** ### **Revenue Ownership (Mid-Market & PLG)** - Own pipeline and revenue across e-commerce brands (primarily Shopify ecosystem) - Close $20K–$200K deals independently with DTC brands and mid-market companies - Convert product usage, trials, and inbound into paying customers ### **PLG & Conversion** - Define and improve PLG conversion loops: free trial → activation → paid - Partner with Product to optimize onboarding, in-product conversion, and monetization - Analyze drop-off points and continuously improve conversion rates ### **Ecosystem & Distribution** - Own Shopify App Store and ecosystem presence (and adjacent platforms) - Build relationships with Shopify partners, agencies, and commerce enablement players - Drive inbound through integrations, partnerships, and marketplace visibility ### **Customer Understanding** - Understand how e-commerce brands evaluate and buy technology - Translate Terrific into clear ROI: conversion lift, AOV, engagement, revenue - Identify friction in the buyer journey — and remove i ## **What We’re Looking For** - Proven experience selling SaaS to e-commerce brands - Deep understanding of Shopify, WooCommerce, Magento ecosystems - Experience working in or alongside PLG environments (self-serve, trials, in-product conversion) - Track record of closing mid-market deals ($20K–$200K range) independently - Strong commercial instincts — you think in revenue, not activity - Ability to work cross-functionally with Product to influence growth and conversion - Clear communicator who can simplify technical value into business outcomes ## **Preferred Background** - Shopify Partners ecosystem or marketplace-driven SaaS companies - Commerce enablement platforms or retail tech - Experience selling to or working with DTC brands - Mid-market SaaS sales (not only enterprise) - Exposure to product-led growth environments and metrics ## **Why Terrific** - Own a critical growth channel at the intersection of PLG and sales - Direct impact on revenue through both product and commercial motion - Work on a product tied directly to conversion and transaction value - High autonomy in a fast-moving, global team - Opportunity to define how Terrific wins in e-commerce at scale ## **Success Looks Like** - You build a strong pipeline within the Shopify ecosystem quickly - You close your first deals within ~30-60 days - You improve trial-to-paid conversion through product and process changes - You drive consistent revenue at 3–5x cost within ~6 months