EA and Operations Specialist - Bay Area

Job description

Level AI is a fast-growing, AI-first Customer Experience Intelligence platform backed by top-tier investors and founded by leaders from Amazon, Google, and Meta. Role - We’re looking for a **highly organized Operations Specialist** to partner closely with senior leadership and help run the business day to day. This in-office role combines **executive support**, **business operations**, and **offsite management** in a fast-paced startup environment. Responsibilities: - Provide executive-level support to senior leadership (calendar, meetings, travel) - Own day-to-day operational workflows that keep the company running efficiently - Track leadership priorities, KPIs, and action items - Support hiring operations and onboarding - Help maintain internal documentation, policies, and operating cadences - Plan and execute leadership and company offsites end-to-end - Support ad-hoc strategic and operational projects as the business scales Qualifications: - 3+ years of experience as an Executive Assistant, Operations Specialist, or similar role in a startup or fast-paced environment - Experience supporting senior executives in high-growth environments - Comfort working with ambiguity and rapidly shifting priorities - Strong organization, communication, and judgment - Self-starter mindset with a bias toward action and ownership - Comfortable working in-office with leadership Why Level AI: - High-impact, founder-facing role - Broad ownership and visibility - Competitive compensation and benefits - Opportunity to grow with a category-defining AI company