eCommerce - Key Account Manager - (Amazon)

Job description

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day. Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand. Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more. We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers. We are Revlon, together, transforming beauty. **This role is a Hybrid Role:** Employees are expected to work from our Cornellà de Llobregat (Barcelona) office 3 days per week and may work remotely the remaining days **Overview** We are looking for an **eCommerce Key Account Manager** to lead the commercial growth strategy for our Beauty portfolio across Amazon Europe. Reporting to the **Senior Business Development Manager – Amazon EU**, this role will be responsible for driving revenue growth, profitability, and business expansion opportunities across the European eCommerce landscape. The successful candidate will act as the key commercial owner for Amazon EU, working closely with the Activation Manager and cross-functional teams to deliver integrated and impactful business plans. #### Key Responsibilities #### Commercial & Account Management - Own Europe Beauty revenue and profitability targets across Amazon EU. - Manage the day-to-day commercial relationship with key eCommerce customers. - Lead annual Joint Business Plans (JBPs), category negotiations, and investment strategies to support sustainable growth. - Drive assortment strategy, pricing architecture, brand distribution, and profitability initiatives to maintain a competitive market position. #### Business Development - Identify growth opportunities across markets, categories, and customer segments. - Develop and execute geographic expansion plans and new product launch strategies. - Explore white-space opportunities and drive the growth of existing and emerging brands. #### Operational Excellence - Partner with Supply Chain teams to improve forecasting accuracy, demand planning, product availability, and operational performance. - Monitor and optimize key Amazon performance metrics, including availability, traffic, conversion, margin, Buy Box performance, and operational excellence indicators. - Implement corrective actions to improve business outcomes and customer experience. #### Analytics & Insights - Leverage sales data, consumer insights, search analytics, and retail media performance to support decision-making. - Develop dashboards, trackers, and business reports that provide visibility and drive strategic planning. - Translate data into actionable recommendations that support growth and profitability. #### Cross-Functional Leadership - Collaborate closely with Marketing, Finance, Supply Chain, European Category teams, and Global stakeholders. - Partner with the Activation Manager to ensure content, retail media, and brand experiences effectively support commercial objectives. - Foster alignment across functions to deliver best-in-class execution. #### Qualifications - 5+ years of experience in eCommerce or commercial roles. - Minimum 2+ years managing Amazon Retail and/or Seller Central accounts. - Experience within FMCG, Beauty, or Consumer Goods is strongly preferred. - Strong commercial acumen and negotiation skills. - Advanced analytical capabilities, including Excel and Business Intelligence tools. - Proven ability to build relationships and influence cross-functional teams. #### Personal Attributes - Customer-focused with a strong digital mindset. - Passion for beauty and consumer brands. - Strategic thinker with a hands-on, execution-oriented approach. - Innovative, proactive, and results-driven. - Agile and comfortable working in a fast-paced, international environment. If you are passionate about eCommerce, Amazon, and driving business growth within the beauty industry, we would love to hear from you. You will have the chance to make a meaningful contribution within a dynamic and international organization. #LI-Hybrid #LI-LS2 **Applicant Data Protection Disclosure:** When you apply to a job on this site, the personal data contained in your application will be collected by Revlon Consumer Products LLC (“Controller”), and its operating affiliates. Revlon Consumer Products LLC's data protection officer is Monica Fahnhorst, who can be contacted at [privacypolicy@revlon.com](mailto:privacypolicy@revlon.com). Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating, and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Greenhouse is certified to the EU-U.S. Data Privacy Framework, which the European Commission has determined ensures an adequate level of protection – comparable to that of the EU – for personal data transferred from the EU. Your personal data will be retained by Controller for three (3) years. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. [Applicant Privacy Notice](https://cdn.shopify.com/s/files/1/0650/1328/5059/files/Applicant_Privacy_Notice.pdf) [Privacy policy – Revlon](https://www.revlon.com/policies/privacy-policy)