Ecommerce Manager

Job description

# Ecommerce Manager > · Riyadh, Saudi Arabia · Full-time · Posted 2026-01-13 **Workplace:** on_site **Department:** E-Commerce ## Description The E-Commerce Manager will lead e-commerce business, managing daily operations while driving growth, conversion, and customer satisfaction. This role combines strategic planning with hands-on execution, ensuring smooth operations across all online sales channels and alignment with company objectives. ### Key Responsibilities: - Oversee and execute all e-commerce activities, ensuring the smooth daily operation of online channels. - Manage day-to-day order fulfillment, logistics coordination, and customer service across all platforms. - Own the e-commerce strategy, KPIs, and P&L to drive sales and profitability. - Handle account management of all sales channel partners and vendors. - Lead workflows for new product setup and listings (strong writing skills in Arabic and English required). - Ensure content, pricing, and inventory accuracy across the website and marketplaces. - Collaborate with marketing, tech, and product teams to improve site UX, traffic, and conversion rates. - Set up initiatives to deliver engaging customer experiences that drive conversions and retention. - Gather and analyze data from analytics, customer feedback, and competitor research to identify growth opportunities. - Manage product forecasting to align supply with customer demand. - Oversee stock delivery accuracy for all new product launches. - Prepare monthly management reports and conduct ad hoc reporting on sales, stock, and customer service performance. - Stay updated on e-commerce trends, technologies, and best practices. ## Requirements - Bachelor’s degree in Marketing, Business, or related field. - 5–7 years of experience in e-commerce, with at least 2 years in a managerial role. - Strong analytical, commercial, and leadership skills. - Proficiency with e-commerce platforms, analytics tools, and performance tracking. - Excellent written and verbal communication skills in both Arabic and English. ## Apply [Apply at ](https://apply.workable.com/webook/j/385C261537/apply) --- Powered by [Workable](https://www.workable.com)