eCommerce Specialist

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better. Overview Based in the Philippines, the E ‑ commerce Specialist supports the day‑to‑day execution of the online business across key E‑commerce platforms. This role focuses on trading execution, campaign setup, platform accuracy, and performance tracking, ensuring commercial plans defined by the E‑commerce Manager are delivered accurately and on time. What You'll Do Support daily E‑commerce execution across Shopee, Lazada, TikTok Shop, and/or DTC platforms Work with the E‑commerce enabler on a daily basis to align on priorities, execution status, and issue resolution Execute campaigns, promotions, vouchers, pricing, and content updates with the enabler Maintain product listings accuracy (content, images, pricing, availability) across platforms Support execution of mega campaigns (e.g. 9.9, 11.11, Payday, Brand Days) Conduct daily platform checks (SKUs, pricing, campaigns, orders, ratings) Monitor inventory availability and flag OOS or fulfilment risks to the Manager and enabler Track and prepare sales and performance reports (sales, traffic, conversion, store health) Coordinate with Operations, Customer Service, and the enabler to resolve platform or order issues What You'll Bring to the Table 1–3 years of experience in E‑commerce operations, marketplace support, or digital commerce Hands‑on exposure to TikTok Shop; Shopee and Lazada experience preferred Experience working with E‑commerce enablers or agencies strongly preferred Strong attention to detail with a disciplined execution mindset Comfortable working with data, reports, and multiple systems Proficient in Excel / Google Sheets; SAP or ERP exposure is a plus Strong coordination and communication skills in a fast‑paced environment The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification. At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona. Job Category: Corporate