Editorial Operations Specialist, The Bump

Job description

**ABOUT US** In more than ten countries around the world, The Knot Worldwide champions the power of celebration. Our global family of brands provide best-in-class products, services and content to take celebration planning from inspiration to action. At the core of our business is our industry-leading global online wedding Vendor Marketplace, connecting couples with local wedding professionals and a comprehensive suite of personalized wedding websites, planning tools, invitations, and registry services that make wedding planning easier for couples around the globe. Each year, we connect more than 4.5 million users with around 900,000 global small businesses through our Vendor Marketplace. **LIFE AT TKWW** At The Knot Worldwide, we believe in doing work that matters. Each year, we help millions of couples around the world celebrate life’s most meaningful moments, while also helping hundreds of thousands of global small business owners get discovered and scale. Life here means working alongside a team that cares deeply, not just about the work you do, but about the life you live. We prioritize employee well-being and development through meaningful opportunities for growth, and we celebrate milestones and wins in a big way. After all, celebrations are what we do best. **ABOUT THE ROLE AND OUR TEAM:** The Bump is looking for a highly organized, detail-oriented Senior Editorial Operations Specialist to manage content building, streamline editorial administrative workflows, and oversee our comprehensive baby product testing program. In this role, you’ll play a critical part in executing complex production schedules, building content within our CMS, and facilitating product testing operations from initial manufacturer outreach to final evaluation collection. You’ll work closely with staff editors, PR representatives, and product testers to ensure our publishing workflow operates seamlessly under strict deadlines, and help bring our editorial content to life. **RESPONSIBILITIES:** - Coordinate editorial administrative workflows, project schedules, and production calendars to maintain consistent tracking and meet strict deadlines. - Manage the full lifecycle of the baby product testing program, including proactive outreach to manufacturers and PR representatives. Oversee product sample logistics, coordinating shipments and deliveries between brands and testers. - Arrange and communicate with product testers, making sure they’re onboarded successfully and submit the full scope of their deliverables on time. Collect and organize product evaluation forms for seamless integration into editorial coverage. - Develop working relationships with brand representatives and maintain a network of industry contacts to stay abreast of new and upcoming product launches. - Build, format, and publish articles within our Content Management System (CMS), meticulously ensuring visual and structural quality before publication. - Support ongoing optimization of article affiliate links and content tags within the CMS. - Support broader cross-functional editorial initiatives by organizing assets, documentation, and communication streams. **SUCCESSFUL CANDIDATES HAVE:** - 4+ years of proven experience in project management, editorial operations or digital publishing support. - Outstanding organizational and project management skills with extreme attention to detail. We’re looking for someone who can grasp the big picture and execute the exacting elements. - Demonstrated ability to manage complex production calendars and successfully accomplish tasks under tight deadlines. - Excellent customer service and written communication skills in American English. - Strong interpersonal and relationship-building skills for collaborating with external PR reps, pregnant and parent product testers, and internal teams. - Hands-on experience with CMS content building is a big plus. - Proficiency with productivity and operations tools, including Asana, Google Sheets, Aspire, and mail merge systems. **WORK MODEL:** This role is based in Latin America and follows a remote-first model. Team members are expected to work remotely, with one in-person gathering per month at a designated coworking space to support collaboration, connection, and team alignment. #LI-Remote #professional **AI FLUENCY** At TKWW, AI is a tool that helps our teams work smarter, move faster, and spend more time on the work that matters most. We expect every employee, in every role, to build fluency with the AI tools relevant to their work, use them thoughtfully and with sound judgment, and bring curiosity as these tools keep evolving. This isn't about replacing our people's expertise — it's about equipping every employee to use AI to raise the bar on the work we do together. **WHAT WE LOVE ABOUT YOU:** - **Commit to our customers**: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments. - **Raise the bar:** You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision. - **Be all in:** You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully. - **Celebrate impact:** You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way. You love to win, together. **WHAT YOU LOVE ABOUT US:** We provide meaningful, high-impact benefits designed to support the holistic well-being of our diverse workforce and help our people thrive both professionally and personally. From physical and mental wellness to flexible time off our programs are built around the moments that matter most. **TOGETHER@TKWW: OUR APPROCH TO HYBRID WORK** Together@TKWW is designed to support how we work best: combining the flexibility we value with meaningful opportunities to connect in person. Whether a role is Together@TKWW-eligible or not, we believe in purposeful moments to come together, build strong relationships, and drive bold ideas forward. - **For Together@TKWW-eligible roles,** this includes regular in-office time to foster collaboration and connection. - **For roles not eligible for in-office expectations**, we support connection through virtual collaboration and intentional gatherings. To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England and New York, NY. _________________________________________________________________________________________________________________ **US Notice:** The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. **Privacy Notice:** The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our [Privacy Policy](https://tkww-jobpreview.my.canva.site/candidate-privacy-notice). If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.