EDM Change Consultant

The Opportunity: Join our global Client Services team as a Consultant within the EDM Change function, where you’ll take ownership of delivering high-quality EDMaaS onboarding and change outcomes.

Building on a solid foundation of operational processes and change governance, you will independently triage and deliver mid- to high-complexity change requests—driving impact assessments, coordinating cross-functional inputs, and proactively managing risks, issues, and dependencies. You will manage end-to-end delivery for project workstreams, ensuring changes are governed effectively, communicated clearly, and transitioned smoothly into business-as-usual (BAU) operations. You’ll partner closely with Project Managers, Operations, Product and R&D to remove blockers, agree delivery plans, and ensure solutions meet client needs while aligning with Rimes standards.

You will be increasingly client-facing, contributing confidently to client meetings and steering stakeholders through decisions on scope, timelines, and approach. As you grow into the role, you’ll help improve ways of working through better documentation and process enhancements, and you’ll begin to coach and support Associate Consultants—positioning you for progression into senior ownership of larger onboarding engagements and broader service leadership.

What you will do:

• Apply change governance, CAB and Transition Framework procedures independently.

• Complete CAB Impact Assessments without supervision.

• Identify process improvement opportunities, risks, and efficiency gains.

• Identify documentation gaps and drive updates to completion.

• Build specialist knowledge toward SME capability. (Specialist pathway)

Onboarding & Change Delivery

• Represent EDM Change on onboarding projects and define the EDM delivery plan.

• Advise RAID items to Project Managers and support delivery discussions.

• Drive handover from onboarding into BAU Operations.

• Triage and independently deliver mid‑ to high‑complexity change requests.

• Track BAU change progress, escalations, and issue resolution.

• Provide healthy challenge on timelines and solution decisions.

Issue Resolution & Technical Contribution

• Resolve complex issues or manage escalations to PS/R&D.

• Contribute to PS‑defined solutions for client and internal needs.

• Support Product and R&D through participation in internal development initiatives.

• Maintain Consultant‑level technical and market knowledge.

Collaboration, Influence & Client Engagement

• Build trusted relationships with clients and internal stakeholders.

• Attend client meetings representing EDM/DMO, articulating progress and solutions.

• Represent EDM Change on Product forums and project discussions.

• Develop advanced understanding of datasets, markets, and client needs.

People Development

• Provide knowledge‑sharing and training sessions for colleagues.

• Offer guidance and support to less experienced team members.

• Take on line‑management responsibilities for L1/L2 colleagues (Management pathway)

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Who you are:

• 3+ years' experience in having Strong knowledge of data ingestion, data processing, and related operational workflows.

• Deep understanding of EDM Services and the value they deliver to clients.

• Solid experience managing issues and change in a client‑facing environment—internally or externally.

• Experience contributing to delivery within client‑led or Product‑led projects.
• Amenable to work hybrid with 2-3x a week RTO and can do EMEA Shift

What you will gain: In this role, you’ll have the opportunity to develop and expand your expertise in the following areas:

• Technical & market development: Continued training in Python and Rimes’ selected technologies, plus exposure to equity and fixed‑income indices, ESG datasets, ratings, and corporate actions.

• Specialist or managerial progression: Opportunity to begin building depth in an SME pathway or take early steps into people management.

• Client & stakeholder leadership: Experience representing DMO in client meetings and collaborating with cross‑departmental stakeholders.

• Change delivery expertise: Development of best practice across change management, project governance, and BAU delivery.

• Operational and analytical experience: Hands‑on work with ratings data and opportunities to support training and oversight activities.

• Professional growth: Build adaptability, resilience, and partnership skills in a fast‑paced and evolving environment.