eLearning Specialist

Job description

Company Description Ergomed is a rapidly expanding full service mid-sized CRO specialising in Oncology and Rare Disease. Since its foundation in 1997 the company has grown organically and steadily by making strategic investments and landmark acquisitions, with operations in Europe, North America and Asia Our company allows for employee visibility (you have a voice!) creative contribution and realistic career development. We have nourished a true international culture here at Ergomed. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. Come and join us in this exciting journey to make a positive impact in patient’s lives. Job Description Ergomed is looking for an eLearning Specialist to join our team and support the design and delivery of learning solutions that drive business performance in an international environment. You will collaborate with subject matter experts across geographies, create and update learning materials, publish courses on our LMS, gather feedback, and contribute to the continuous improvement of our training programs. While the main priority will be developing the structure and content of training materials tailored to business needs, the role also extends to broader People Development projects - from supporting onboarding and capability-building programs to contributing to learning strategy, communications, and culture initiatives across the organization. Key responsibilities include: Designing and developing training materials aligned with business objectives, applying instructional design models (e.g., ADDIE, SAM) and adult learning principles Creating interactive, scenario-based content, original learning materials, and assessments in partnership with SMEs across the organization Publishing, maintaining, and quality-checking courses on Cornerstone LMS, ensuring alignment with brand standards, accessibility, and learner experience Managing multiple concurrent People Development projects, working with internal stakeholders and external technology partners to implement training priorities on time and to standard Gathering feedback and evaluating training effectiveness using frameworks such as Kirkpatrick to inform continuous improvement of programs Qualifications Requirements Bachelor's degree or equivalent practical experience 2-3 years of experience developing and delivering training content, with hands-on expertise in Articulate Rise and Storyline Excellent English (written and spoken) and confidence working in an international, cross-cultural environment Strong ability to structure material, write scripts, and design interactive content, presentations, and job aids, grounded in instructional design, andragogy, and business learning principles Demonstrated ability to translate complex content from SMEs into clear, engaging learning experiences Systems thinking, attention to detail, accountability for results, and the ability to work with internal stakeholders and consistently meet deadlines Flexibility, self-direction, and strong communication skills, with the ability to interview SMEs and collaborate within cross-functional teams Additional Preferred Qualifications Proficiency in Canva or similar design tools (e.g., Figma, Adobe Express, etc) Experience leveraging AI tools (e.g. Claude, Synthesia) to accelerate content development, generate drafts, or create multimedia learning assets Previous experience in the pharmaceutical, biotech, pharmacovigilance, CRO, or broader life sciences industry would be a strong plus Familiarity with LMS and authoring tool integration (SCORM, xAPI), ideally with hands-on experience in Cornerstone or systems of comparable complexity A portfolio or work samples demonstrating instructional design and content creation capability is highly desirable Additional Information We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow. To succeed we must work together with a human first approach. Why? Because our people are our greatest strength leading to our continued success on improving the lives of those around us. We offer: A supportive and dynamic work environment with helpful colleagues Opportunities for continuous learning and career advancement Flexibility in working arrangements, including the possibility of remote work Recognition and appreciation of your contributions and achievements Our core values are key to how we operate, and if you feel they resonate with you then Ergomed is a great company to join! Quality Integrity & Trust Drive & Passion Agility & Responsiveness Belonging Collaborative Partnerships We look forward to welcoming your applicatio