Electrical Project Engineer, Customer Support

Job description

The Electrical Project Engineer is a hands-on role responsible for supporting, maintaining, and enhancing BEUMER’s installed electrical systems across customer sites. This position applies professional electrical engineering knowledge to service-based projects, including system upgrades, retrofits, troubleshooting, and performance improvements for sorters, palletizers, stretch hoods, and conveyor systems. This role is critical in ensuring system reliability, safety, and long-term performance, working closely with Customer Support, Field Service, Engineering, and customers to deliver lifecycle value and technical excellence. Responsibilities: • Design and/or modify electrical systems for existing BEUMER equipment, including sorters, palletizers, stretch hoods, and conveyors, with a focus on upgrades and retrofits. • Review and interpret electrical design drawings and specifications for installed systems, including customer-provided and legacy documentation. • Evaluate and validate electrical designs and documentation from suppliers for service-related projects. • Support on-site personnel during installation, commissioning, troubleshooting, and system optimization activities. • Diagnose and resolve electrical issues in live operational environments, minimizing downtime and ensuring system performance. • Provide technical consultation and guidance on electrical challenges encountered in the field. • Prepare and maintain accurate service-related documentation, including as-built drawings, specifications, and change records. • Develop bid specifications and scopes of work for electrical upgrades, retrofits, and panel modifications. • Travel to customer sites to support and supervise electrical installation, modification, and validation activities. • Support Project Managers in planning and executing service projects, including schedule development and tracking. • Participate in project reviews and follow-up on action items related to service engineering initiatives. • Coordinate with procurement and planning teams to source materials and resources for service and retrofit projects. • Visit job sites to assess system conditions, validate field changes, and support engineering decisions. • Ensure compliance with applicable electrical codes, standards, and BEUMER engineering practices. • Identify and implement opportunities for cost optimization, reliability improvement, and service execution efficiency. • Support root cause analysis and implement corrective actions to prevent recurrence of system issues. Compensation range: $112,000.00 - $122,000.00 Annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Skills and Abilities: • Bachelor’s or Master’s degree in Electrical Engineering (or equivalent experience). • Relevant experience in electrical engineering within material handling, automation, or service/support environments preferred. • Minimum 5 years of relevant experience in controls engineering, preferably within service or support environments. Technical Knowledge: • Strong understanding of advanced electrical engineering concepts and system design. • Experience with power distribution, control panels, cabling, and industrial electrical systems. • Knowledge of applicable electrical codes, standards, and regulations. • Familiarity with automated systems such as conveyors, sortation, and related equipment. • Proficiency with computer-based engineering and design tools. Core Competencies: • Ability to evaluate and resolve electrical engineering issues independently in time-sensitive, operational environments. • Strong troubleshooting and analytical skills with a focus on root cause analysis and long-term solutions. • Ability to review and validate technical work to ensure compliance with standards and best practices. • Adaptability to evolving technologies and system platforms. • Ability to coordinate across engineering, service, and customer teams. Professional Skills: • Excellent time management and attention to detail. • Strong verbal and written communication skills, particularly in customer-facing situations. • Ability to manage multiple priorities and perform effectively under pressure. • Professional, proactive, and customer-focused mindset. • Collaborative team player with strong interpersonal skills. • Willingness and ability to travel to customer sites as needed (typically up to 25%). BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees. Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. Per Diem Eligibility: Allowances in accordance with the IRS schedule for qualified travel expenses Equal Opportunity Statement: BEUMER is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex (including pregnancy and breastfeeding), gender, affectional or sexual orientation, gender identity or expression, transgender status, national origin, age, ancestry, disability (mental or physical), veteran status, genetic information, atypical hereditary cellular or blood trait, marital status, civil union status, domestic partner status, or any other status protected under local, state or federal laws - prohibits discrimination, harassment, and retaliation in all aspects of employment. This commitment applies to recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. By accepting an offer of employment with BEUMER, the employee agrees to abide by all policies and practices that promote a workplace free from discrimination and harassment and acknowledges BEUMER’S commitment to diversity and inclusion. BEUMER Group is an international leader in intralogistics, specializing in conveying, loading, palletising, packaging, sortation, and distribution technology across a wide range of industries, including airports, e-commerce, warehousing & distribution, and bulk material handling. We offer the right solution for nearly every logistics challenge. As a family-owned company, BEUMER combines tradition with innovation. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!