Elves Infotainer

Job description

The Company Las Vegas Ballpark, under the Seaport Entertainment Group umbrella, has partnered with Social House Entertainment to bring Enchant Christmas back to Las Vegas Ballpark in 2026. Enchant Christmas has been a holiday tradition at the venue for the past FIVE years, delighting guests with its immersive experiences and festive atmosphere Seaport Entertainment Group is a premier entertainment and hospitality company that owns and operates a unique portfolio of assets at the intersection of entertainment and real estate. Its diverse holdings include the Seaport neighborhood in Lower Manhattan, the Las Vegas Aviators® Triple-A Minor League Baseball team, Las Vegas Ballpark, and an ownership stake in Jean-Georges Restaurants, along with development interests on the Las Vegas Strip. Seaport’s mission is to deliver world-class customer experiences through integrated offerings in live entertainment, sports, dining, retail, and hospitality. Enchant Christmas, operated by Social House Entertainment, is a globally recognized holiday experience that has welcomed more than three million guests over the past seven years. While Enchant is rooted in the spirit of Christmas, it represents just the beginning of the company’s vision to create magical, large-scale experiences for audiences worldwide. About The Role : Do you have a flair for performance, a heart full of holiday cheer, and the energy to spread Christmas magic to thousands of guests? As an Elves Infotainer at Enchant, you’ll combine the responsibilities of an Event Staff member with the fun of playing a character. Dressed in an elf costume, you’ll delight guests with playful interactions, lighthearted entertainment, and helpful guidance, ensuring every moment at Enchant is as joyful as it is seamless. What You Will Do: Spread Holiday Cheer: Warmly greet guests, answer questions, and bring festive energy to every interaction, creating a memorable experience for families and children. Perform as an Elf: Stay in character while engaging with guests, telling stories, sparking conversations, and adding playful humor to the holiday atmosphere. Guide the Sleigh: Assist guests with wayfinding, and navigating attractions such as the Ice-Skating Trail, Santa’s Landing, and the Maze. Keep Spirits Bright: Distribute giveaways, host light games or contests, and support sponsor activations with enthusiasm and creativity. Support Event Operations: Pitch in across all areas—from ticket scanning and Guest Services to the Skate Shop and Snow Slide—ensuring smooth operations and timely transitions. Shine in Every Detail: Monitor cleanliness, safety, and presentation in your zone, helping with setup, signage, props, and décor to keep the magic sparkling. Communicate & Collaborate: Use radios and best practices to stay connected, escalate guest concerns to supervisors, and work closely with teammates across departments. About You : Performer at Heart: Background in theater, live performance, or themed entertainment is a plus—you love playing a role and making guests smile. Guest-Focused: Strong interpersonal and communication skills with a genuine passion for customer service. Creative & Energetic: Ability to think on your feet, improvise in character, and entertain guests of all ages. Adaptable Elf: Flexible availability, including evenings, weekends, and holidays; able to thrive in a fast-paced, festive environment. Reliable & Resilient: Punctual, dependable, and comfortable standing for long periods or lifting up to 50 lbs. Team Spirit: Works well with supervisors, peers, and cross-functional teams to deliver world-class holiday magic. Minimum Age: 16 years old. Commitment: Training: Dates to be confirmed. Show Period: November 18 – December 30, 2026 (Afternoon/Evening Hours) Availability: Must be available throughout the show, including key dates around the holidays. Compensation range: $23-24 Hourly, Temporary/Seasonal NOTICE TO THIRD PARTY AGENCIES Please note that Seaport Entertainment Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, SEG explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Entertainment Group. This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. Seaport Entertainment Group reserves the right to change or modify job duties as necessary based on business necessity. OUR BENEFITS Taking care of our people is at the heart of everything we do and we’re committed to supporting our team with benefits that promote well-being, balance, and growth. From health and wellness to professional development and unique perks, our benefits are designed to help you thrive. Benefits may vary based on employment type and status and may include: Medical, dental & vision coverage 401(k) with company match contributions Life insurance coverage Generous paid time off policy Free family meal 50% employee discount at our businesses A robust employee referral bonus program GROWTH OPPORTUNITIES To us, your career is more than a job—its a journey. Whether you’re just starting your career or looking to take the next step, you’ll have access to diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Our goal is to promote from within, offering mentorship, collaboration, resources and clear paths to advancement as you build valuable skills. In our culture, growth isn’t just encouraged—it’s expected, and we’re here to support you every step of the way. NOTICE TO THIRD PARTY AGENCIES Please note that The Seaport Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Seaport explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Corporation. This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity.