EMEA Team Manager II, Workplace Services

Job description

## **What is Box?** Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. **Why Box needs you:** As the Workplace Services Team Manager, EMEA at Box, you will lead the strategy, operations, and community experience across our Warsaw and London Hubs, as well as regional co-working locations. You will be the driving force behind a productive, welcoming, and innovative workplace environment for Boxers across EMEA — overseeing a regional team, managing vendor relationships, and championing employee experience initiatives that reflect Box's culture and values. **What you'll do:** - Oversee day-to-day workplace operations as part of the Communities and Impact team across the Warsaw and London hubs, ensuring productive, safe, and welcoming environments and a culture of belonging for all Boxers. - Lead office space allocation and layout planning to seamlessly support a rapidly growing team, including moves, office build-outs, and reconfigurations. - Partner closely with building management on maintenance, leasehold operations, and infrastructure requirements across EMEA locations. - Manage relationships, tenders, onboarding, and service delivery with external vendors including cleaning and janitorial services, food and beverage programs, facility maintenance, repairs, and non-IT procurement. - Lead, mentor, and develop the regional Workplace Services team based in Warsaw and London. - Set regional standards, priorities, and workflows to ensure high-quality, consistent service delivery across all EMEA locations. - Own end-to-end planning, forecasting, tracking, and reconciliation of regional Workplace Services operational budgets, event budgets, and employee resource group allocations in partnership with Accounts Payable and Finance. - Maintain strong partnerships with key internal functions including Warsaw site lead, Real Estate, Physical Security, End User Support, Network Engineering, People Team, Benefits, Accounts Payable, and Executive Assistants. - Support global teams in creating ESG reports, audits, and Health & Safety compliance documentation. - Act as a key workplace representative at Warsaw All Hands, weekly site manager forums, and provide regular support during Site Lead office hours. - Continuously enhance office life by implementing innovative workplace solutions such as enhanced catering and coffee programs, space improvements, mobile access solutions, and wellbeing initiatives. - Plan, budget, and execute identified local events, regional team celebrations, holiday events, happy hours, and milestone office opening gatherings. - Lead the initial onboarding meeting for new hires, serving as a knowledgeable and welcoming point of contact for all employees and vendors. - Oversee Slack communication management for Poland and Warsaw channels, ensuring timely and accurate information flow across the team and broader organisation. ## **Who you are:** We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. - You have proven experience managing workplace services, facilities, or office operations in a large, complex corporate environment — ideally within a global technology company. - You bring strong negotiation skills and are comfortable managing both internal stakeholder relationships and external vendor contracts. - You have demonstrated experience leading and developing a team, with a track record of building high-performing, engaged workplace services professionals. - You are skilled in regional project management, coordinating cross-functional initiatives across multiple departments and geographies simultaneously. - You have experience managing operational and event budgets, including forecasting, tracking, and reconciliation in partnership with Finance and Accounts Payable. - You bring excellent organisational skills and the ability to manage multiple priorities in a fast-moving environment. - You are a strong communicator who can represent Workplace Services and Communities & Impact during onboarding, manager forums, and company-wide events. - You have a solid understanding of Health & Safety compliance, ESG reporting, and audit processes. - You must speak English proficiently; Polish language skills are strongly preferred for this Warsaw-based role. - Preferred Skills - Experience working in a high-growth technology or SaaS company environment. - Familiarity with employee resource group programming and community impact initiatives. - Experience with co-working space management and multi-site operations across EMEA. - Prior involvement in office opening or build-out projects. **Percentage of Time Spent:** - 40% Regional operations and facilities management - 20% Team leadership and stakeholder collaboration - 20% Vendor and budget management - 20% Employee experience, events, and community programmes **BENEFITS** Check out the [overview of Life at Box](https://careers.box.com/en/life-at-box/) which include general perks and benefits. Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers in this role are expected to work from their assigned office 5 days per week. Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! ## **EQUAL OPPORTUNITY** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. For details on how we protect your information when you apply, please see our [Personnel Privacy Notice](https://cloud.app.box.com/v/BoxPersonnelPrivacyNotice). For more details on how Box Poland protects your information, please see our [Supplemental Personnel and Candidate Privacy Notice](https://cloud.box.com/s/tyclibn73pmofpdub2x65639ykknbiwj). #LI-Hybrid #LI-KS2