Emergency and Critical Care Supervisor

Job Description Position Summary: The Emergency and Critical Care Service (ECCS) provides medical care for small animals and exotics presenting for emergency evaluation, hospitalization, and intensive monitoring. As an ECC Supervisor at the CSU Veterinary Teaching Hospital (VTH), you will oversee the veterinary technical team (registered veterinary technicians, veterinary assistants, and hourly staff) across the Emergency/Urgent Care (ER), Intermediate Care Unit (IMCU), Critical Care Unit (CCU), and Isolation services while partnering closely with faculty and clinicians. Full Consideration Date: This position will remain open until filled. However, for full consideration, please apply by Tuesday, July 21, 2026, 11:59pm (MT). Description of Work Unit: At the CSU Veterinary Health System, animals and the people who care for them are at the heart of everything we do. Every decision we make reflects our commitment to those who trust us with their animals’ health. That focus inspires us to deliver expert veterinary services, support veterinary education and training, and advance groundbreaking research. We show up every day with passion, eagerness to collaborate, and a drive to redefine what’s possible. Our deep partnership with the College of Veterinary Medicine and Biomedical Sciences amplifies our impact, enabling us to boldly innovate and share knowledge widely. Essential Duties: Collaborate with the HR department to develop and implement proactive recruitment, onboarding, training, and retention strategies to attract, hire, and retain veterinary support staff. Oversee veterinary technician internships and externships with local and non-local veterinary technology programs to ensure a high-quality learning environment and build future talent pipelines. Provide day-to-day operational leadership as a floor supervisor, including workflow management, shift coordination, and staffing coverage for the veterinary support team. Partner with Faculty Service Leaders and collaborate effectively with students, interns, residents, clinicians, and clients to support clinical operations and educational objectives. Ensure consistent, high-quality patient care, including oversight of triage, assessment, stabilization, treatment, monitoring, restraint, and urgent decision-making when hospital leadership is unavailable. Manage client service needs, including responding to client questions and financial inquiries, while ensuring accurate and timely charge capture within the unit. Perform supervisory and administrative functions, including conducting performance reviews, managing disciplinary actions, approving leave requests, reconciling timecards, monitoring leave banks, and contributing to financial reporting, budgeting, and staffing utilization decisions. Supervision: FTE 10-12 positions Conditions of Employment: Pre-employment Criminal Background Check (required for new hires) Essential Services Designation: Required to report without delay or interruption to provide essential or emergency services to ensure health, safety and welfare. Shift Work On-call Use, Handling, or Exposure to hazardous materials Minimum Qualifications: Bachelor’s degree from an accredited institution. SUBSTITUTIONS: Associate’s Degree plus 4 years of veterinary experience OR HS diploma/GED plus 6 years of veterinary experience. 4+ years of veterinary experience. Preferred Qualifications: Outstanding communication skills and the ability to engage employees at all levels of the organization. Prior leadership experience and/or shift lead experience. Registered Veterinary Technician or Veterinary Assistant. Veterinary Technician Specialist (VTS) in Emergency and Critical Care. Successful candidates should have flexibility with their schedule to meet the needs of 24/7 operations (days, evenings, weekends). Experience in veterinary technician recruitment, leadership, and retention through creating a cohesive hospital environment and providing a structure where employees can advance. Experience in an academic/higher education environment and/or veterinary specialty/emergency environment. Understanding the educational and clinical goals of a veterinary teaching hospital. Outstanding client communication and experience with conflict resolution. Application Instructions: This position will remain open until filled. For full consideration, please apply by July 21, 2026, 11:59 pm (MT) . Interested applicants must submit a cover letter which addresses how professional experiences align with the required and preferred qualifications, and a current resume. References may be requested for finalists and will not be contacted without prior notification of candidates. CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the VTH HR staff at . Salary Range $60,000-$72,000 Required Application Documents To apply, please upload the following applicant documents. Ensure your materials fully address the required and preferred job qualifications of the position. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. Cover Letter, Resume/CV Employee Benefits Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact. Review our detailed benefits information here. Explore the additional perks of working at CSU here. For the total value of CSU benefits in addition to wages, use our compensation calculator. Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in! Background Check Policy Statement Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so. EEO Colorado State University (CSU) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.