Emergency Call Handling Program Manager - Southwest Region

Job description

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview At Motorola Solutions, we support customers so they are always ready for those critical moments. As part of our commitment to "Solving for safer," our team builds and connects technologies to help protect people, property, and places. We unify voice, video, and data feeds to deliver the overarching perspective required to make decisions with greater focus, accuracy, and speed. Within the emergency call handling division, we design and deploy next-generation solutions that fundamentally transform public safety operations from reactive to proactive. Job Description We believe that everything starts with our people . In this role, you will lead the end-to-end deployment of a cutting-edge suite of Next Generation 911 (NG911) solutions . As an imaginative and confident team player, you will work within a people-first culture where you can pursue your passion and maximize your impact . This critical position empowers you to collaborate directly with first responders and enterprise partners, driving complex, multi-stakeholder projects to successful completion to help communities thrive . Key Responsibilities: Project Integration & Lifecycle Planning Manage the full project lifecycle from initiation through closing by applying comprehensive PMBOK methodology standards Develop and execute a master project plan using automated project management tools to control project scope, charter development, and integrated change tracking Oversee successful software system implementation, configuration, and formal operational hand-off to the post-deployment support organization Schedule & Quality Management Initiate, generate, and maintain intricate master project schedules utilizing a detailed Work Breakdown Structure (WBS) Conduct routine status reviews to assess actual baseline progress, manage system milestones, and handle the transition from legacy systems to cloud-ready deployments Align all deployment workflows with designated Quality Assurance processes to help provide mission-critical reliability for enterprise environments Stakeholder Communications & Finance Serve as the central point of contact to build trust and facilitate alignment across customers, subcontractors, and cross-functional teams Lead formal project kick-offs, steering committee reviews, and status meetings to connect technical teams with non-technical stakeholders Oversee project budgets, tracking financial milestones, margin health, cost analysis, and project risk mitigation strategies . Basic Requirements High School diploma 2+ years of software application experience Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.