Employee Enablement Manager

Job description

About the Role We’re seeking an experienced and engaging Employee Enablement Manager to lead the design and delivery of training across the whole employee lifecycle – from a new starter’s first week, through the ongoing development of tenured colleagues, to building leadership capability across the business. Reporting to our CPO, this is a role with genuine reach and the freedom to shape how we grow our people. In this role, you’ll gain broad exposure across the business, partnering with department heads in every function and across multiple countries to spot capability gaps and turn them into training that works. You’ll own our Learning Management System end to end, create the content that runs on it, and prove the impact of what you deliver. As you grow, you’ll have the freedom to shape your path based on your strengths and interests. Here’s a taste of what you’ll be doing: • Deliver an engaging induction programme, running one to two weeks per month depending on business needs, so new starters understand our culture and values and can perform from day one. • Design and deliver ongoing training for tenured employees past six months in role, including regular Lunch and Learn sessions and ad hoc training as new needs emerge. • Facilitate and assess our Leadership Programme across all cohorts, giving participants clear, constructive feedback and coaching them between modules. • Carry out accompaniments with office-based teams to observe, coach and reinforce learning in the flow of work. • Design and create high-quality training content, materials and assessments that are accurate, on-brand and aligned to our values. • Own the Learning Management System – implementation, configuration, content and driving adoption across the business. • Measure the impact of training and report on learning outcomes, from induction completion and new hire ramp-up time through to LMS engagement and learner satisfaction. • Collaborate with leaders across the business to identify capability gaps and prioritise the training that supports business objectives. What We Are Looking For In You: • Experience delivering induction and ongoing training programmes, ideally in a high-growth, fast-paced environment. • Confident facilitation and presentation skills across both in-person and virtual sessions, with excellent verbal and written communication and the ability to engage stakeholders at every level. • Experience designing and creating training content, materials and assessments across a range of formats. • Experience facilitating and assessing leadership or management development programmes. • Experience owning or implementing a Learning Management System. • Strong analytical skills – able to measure training impact, interpret learning data and turn it into a clear story for stakeholders. • Strong organisational and project management skills, with high attention to detail. • High positive energy. You inspire and engage learners, and you’re genuinely motivated by helping other people succeed. Why Join Us? • Direct exposure to decision-making at the highest level and learn how business challenges are tackled at the top level. • Work in a supportive, team-first culture where we help each other succeed. • Expect personal development plans and ongoing training tailored to your growth. • A dynamic, supportive environment where critical thinking is encouraged and your voice matters. • Be part of a high-growth journey in a growth equity-backed company, where ambition meets opportunity – and your impact truly matters. Great to Have (But Not Required) • Experience supporting teams across different geographies and cultures. • A coaching qualification, or formal training in instructional design or facilitation. • Hands-on experience with e-learning authoring tools and building content directly within an LMS. • Experience or interest in working on cross-functional projects across Tech/Product, Operations, Sales and Marketing. What We Do at OrderYOYO OrderYOYO is a provider of white-label online ordering, payment, marketing, and POS software solutions to independent local takeaway restaurants. We are ensuring that small to medium-sized restaurants and chains are not subjected to lofty commissions and giving the restaurant the ownership of their success. Who We Are at OrderYOYO Company culture is at the forefront of our minds creating an enjoyable, safe working environment where employee personal expression is supported. We are one team here at OrderYOYO and strive to help others succeed. Personal development and training plans are a key part of your journey within OrderYOYO, helping you be the best you can be by providing consistent and ongoing training for all aspects of the business. Our values (Passion, Action, Compassion, One team) are what makes us who we are and will be embedded in your day-to-day no matter what area of the business you work in.