Employee Relations Assistant

Job description

***PREFERENCE WILL BE GIVEN TO QATARI CANDIDATES*** Reporting structure Reports To: Head of Employee Relations Direct Reportees: None Job Summary and Purpose Contribute to the review, update and enhancements of ER policies and procedures of Nakilat. Perform day to day employee relations services, in accordance with the applicable policies and procedures. Propose and participate in improvements related to ERP and other ER implemented system. Accountabilities Key Accountabilities: Employee Relations: 1. Maintain all employees’ information, records, and documents in the system, while ensuring up to date and accurate data entry. 2. Process all changes related to employees’ status, remuneration, and organizational assignments in a timely manner. 3. Review, validate, and process requests raised related to employee relations services on time and as per the applicable policies and procedures. 4. Maintain and update employees’ files while ensuring their confidentiality. 5. Respond to employees' inquiries related to employee relations policies and procedures. 6. Prepare memos, letters and employment agreement as needed. 7. Assist in communicating and circulating new/updated policies, procedures, and regulations to Nakilat employees. 8. Assist in new employees’ mobilization by making necessary arrangements such as hotel booking, travel arrangements, temporary hotel booking. 9. Coordinate with the Finance Payroll team to conduct payroll activities, for monthly salaries, ad hoc allowances, and benefits for all employees 10. Attend internal and external audits, and prepare responses and actions as needed for audit reports. 11. Process purchase requisitions, service entries and vendor payments, related to Employee Relations activities. 12. Coordinate with employees and Health Insurance providers for matters related to employees’ entitlement, claims and applicable coverage. 13. Coordinate with Insurance Department and Group Life Insurance / Workmen Compensation vendors, to provide reports and information for establishing and/or renewal of agreements. 14. Generate several reports, such as KPI, trends, analytic, customized report, requested by HR Sections and/or Departments. 15. Propose enhancements on ER systems and coordinate with IT development team, on configuration and testing of solutions configured by IT. 16. Perform complete separation/demobilization activities for separated employees, including preparation of final settlement calculation and documents, attending exit interviews, travel arrangements, etc. Generic Accountabilities: Safety, Health, Environment, & Quality (SHEQ): 17. Adhere to all relevant SHEQ policies, procedures, instructions and controls so that NAKILAT provides a safe, world class, secure and environmentally responsible service to customers, the public and its own people. Policies, Systems, Processes & Procedures: 18. Follow all relevant departmental policies, processes, and procedures so that work is carried out in a controlled and consistent manner. Others: 19. Carry out any other duties as directed by the immediate supervisor. Qualifications, Experience and Job Skills Qualifications: • Diploma in Human Resources, Business Administration, or a related field. Experience: • 4 – 6 years of related experience in a similar position, preferably in a similar industry. Job Specific Skills: • Knowledge of HR-ERP systems, preferably SAP • Knowledge of HR policies and procedures