Employment Consultant

Job description

About the Role The Employment Consultant reports to the Program Manager and supports individuals in identifying, preparing for, and maintaining sustainable employment goals. In this role, you will manage an active caseload of clients, providing coaching, case management, and employer engagement to support job placement and retention targets (KPIs). You will also build employer relationships, generate opportunities, and promote clients to potential employers while delivering services with empathy, professionalism, and accountability. Responsibilities: Consistently demonstrate high level communication skills when liaising with Participants, external and internal stakeholders. Conduct all Participant, employer, and network interactions with professionalism and a high-quality customer service. Consistently demonstrate flexibility and a willingness to meet and adjust to changing management and operational needs. Positively contribute to, facilitate, and support the team dynamic and the delivery of Employment Services to Agilec Participants with high-quality customer service and empathy. Develop a network of employers and community organizations to ensure Participants progress towards suitable, sustainable employment outcomes. Ensure active marketing of Participants to achieve personal and team Key Performance Indicators (KPI’s). Provide pre-employment assistance through the identification of Participants skills and abilities. Identify strategies to increase Participant capacity for sustainable employment through vocational counselling, training, retention support, and job search skills. Develop and maintain up to date individual Employment Action Plan (EAP) in conjunction with the Participant. Actively develop working relationships that demonstrate equity and respect of different cultural perspectives and diversity. What You Bring Education: Completed post-secondary education in a relevant field from a recognized Canadian Institute, or its equivalent Appropriate certifications and/or training relevant to the field Experience: Two years related experience Employment in case management, counselling, and/or assessment roles Collaborative work with community partners, employers, and training providers Support to people with disabilities or barriers to employment, including individuals referred from WSIB and/or ODSP programs Required Skills: Proven experience working within a high-performance driven environment. Ability to work unsupervised in challenging environments. Highly developed interpersonal skills, including negotiation and consultation skills, and the ability to proactively establish and sustain effective stakeholder relationships. Experience in Employment Services and the service delivery issues facing these organizations. Strong organizational skills, work unsupervised, the capacity to successfully manage competing priorities, maintain attention to detail and meet deadlines. Well-developed ability to undertake research and to prepare, collate and organize data. Bilingual in French and/or American Sign Language an asset Must be able to provide a clear Enhanced Police Check (Criminal Record and Judicial Matters Check) Knowledge: Knowledge of disabling conditions and accommodations Understanding of careers and occupations, various job requirements, job search techniques, career planning/counselling, and vocational rehabilitation Knowledge of community and government resources available Knowledge of local, regional, and provincial labour markets Ethical decision-making Additional Requirements Ability to travel locally; access to a reliable vehicle is required. Must provide a clear Enhanced Police Check (Criminal Record and Judicial Matters Check). Legal authorization to work in Canada. Compensation & Benefits We offer our team members attractive compensation, employee and group benefits, training and career development opportunities, and value-added perks *Eligibility to receive some benefits may vary according to employment status Additional Information The purpose of this job posting is to fill a vacancy Applicant information submitted through SmartRecruiters may be processed using AI-assisted features that support candidate screening and selection activities. We offer our team members attractive compensation, employee and group benefits, training and career development opportunities, and value-added perks*. *Eligibility to receive some benefits may vary according to employment status. Agilec welcomes and encourages applications from people with disabilities. We are committed to providing an accessible, barrier-free recruitment and selection process. When contacted about an employment opportunity, please advise us if you require any accommodation at any stage of the selection process. Agilec is a leading provider of vocational rehabilitation and employment/career transition services across Canada and internationally. Our customers are at the centre of all we do, and our teams are passionate about the positive impacts they make on people’s lives. We are guided by our values, and all team members are encouraged and supported to develop their potential.