EMR Operations-Privacy Coordinator

Job description

Facility: Primrose Place: 1115 E Primrose, Springfield, Missouri, United States of America, 65807 Department: 1666 Health Information Mgmt Scheduled Weekly Hours: 40 Hours: 8:00 - 4:30 Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group . Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025). Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) For a comprehensive list of benefits, please click here: Benefits | CoxHealth Job Description: The successful candidate will possess in-depth knowledge of medical legal requirements for maintaining medical records, adhering to Federal, State, and CoxHealth Medical Staff Bylaws and Regulations. The ideal candidate will oversee the flow of information from patient encounter to claim submission, ensuring a complete and accurate medical record. They will act as the primary point of contact between CoxHealth and its Release of Information Vendor, ensuring compliance with all regulatory requirements for the release of medical records. Additionally, they will serve as the Custodian of Records, representing CoxHealth in court proceedings as required, and preparing and presenting records in accordance with legal regulations. The role involves close collaboration with internal and external stakeholders, including CoxHealth Legal and Compliance Departments, as well as local, State, and Federal authorities, to ensure regulatory compliance. The successful candidate will have completed education in Health Information Management, possess extensive knowledge of medical legal requirements and regulatory standards, and have demonstrated experience in a leadership role within an HIM Department. Education: Required: High School Diploma or Equivalent Preferred: Associate's degree in HIM OR Bachelor's Degree in Health Information Management or a related field. Experience: Preferred: HIM Supervisory or Team Leader Role and experience with Epic. Skills: Visual acuity necessary to read and decipher handwriting and electronic documentation. Demonstrates competency with use of computers and various computer programs. Excellent written and verbal communication skills, including the ability to present ideas and concepts effectively. Ability to train others. Knowledge of ICD 10 CM/PCS and CPT coding classification systems. Licensure/Certification/Registration: Required: (one or more of the following): RHIA, RHIT, CHPS, CDIP, or CCS obtained within 1 year of hire