Encounter Specialist Urgent Care

Job description

Department: 02190 WFBMG Wake Forest Health Network: High Point Westchester Med Plz - Immediate Care Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Weekdays 7:30a-7:00p, Weekends 8:00a-5:00p. Various. "$ Sign-On Eligible" Pay Range $22.90 - $34.35 "$ Sign-On Eligible" Licensure, Registration, and/or Certification Required: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) Must have a CMA or RMA by one of the following National Organizations REQUIRED: CMA from American Association of Medical Assistants (AAMA) CCMA from National Health career Association (NHA) NCMA from National Center for Competency Testing (NCCT) RMA from American Medical Technologists (AMT). RMA from American Allied Health NCMSMA from National Healthcare Worker’s Association (NHCWA) NRCMA from National Association for Health Professionals (NAHP) NRMA from National Registry of Medical Assistants (NRMA) Education Required: GED or HS Equivalency Diploma. Completion of an accredited or approved program in Medical Assistant, Experience Required: One year of Scribe experience, preferred Previous experience in medical practice preferred. ESSENTIAL FUNCTIONS: Participates in daily Care Team Huddles to ensure collaborative care is given to each patient on every visit Performs review of patient's medical records for upcoming, scheduled clinic visit. Abstracts pertinent data related to activity within the healthcare system since last visit, quality indicators and the patient's personal clinical goals of therapy. Makes notes as necessary to serve as a reminder of issues that need to be addressed during the clinic visit. Greets and escorts patient to the exam room. Obtains and documents all pertinent vital signs and measurements. Assesses medication regimen in detail to evaluate each medication and dosage currently in the EMR and any newly reported medications or dosages. Notes any discrepancies to discuss with provider. Reconciles allergies. Engages patient in conversation regarding reason for visit and overall health. Assesses for social environment, gaps in care, quality measures and progression and/or barriers to reaching the goals of therapy. Prepares chart with any labs or other data for ease of access for provider, including reminders for quality indicators. Remains in the exam room, enters all findings, including physical exam and assessment provider notes. Enters provider orders and plan of care instructions, including prescriptions. Provides instructions to patient and educational materials based on the exam findings. Informs patient for timing of next visit and directs to check out for scheduling. Documents all activities/interventions, patient/family responses, medication dispensed/prescribed in the electronic medical record. Fulfills other patient care responsibilities as assigned that may include checking schedules and organizing patient flow; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam; and answering calls. Fulfills clerical responsibilities as assigned. May include sending/receiving medical records and reports; facilitation of referrals; completing forms and requisitions; scheduling appointments; insurance verification and pre-certification activities. Enhances professional growth and development through participation during in-service meetings, educational programs, conferences, and participate in committees as requested. Adheres to applicable states controlled substance regulations. Practices universal precautions and properly handle blood and body fluids and deal with infectious patients. Completes training related to hierarchical condition category (HCC) coding and demonstrate competency by appropriately when transcribing patient visits. SKILLS/QUALIFICATIONS : Knowledge of computer systems and applications Advanced typing and navigation skills within the electronic medical record system Critical thinking skills Solid oral and written communication skills Advanced knowledge of medical terminology, disease specific goals of treatment, and assessment skills Knowledge of medical documentation guidelines and practices including legal responsibilities related to confidentiality Knowledge of standard concepts, practices, and procedures within the designated field Knowledge of organizational policies, procedures and protocols Knowledge of common safety hazards and universal precautions to establish a safe work environment WORK ENVIRONMENT: Combination of medical office and exam/procedure room settings Well-lit, well-ventilated, and adequate space Frequent exposure to diseases, medicinal preparations and other conditions common to a clinic environment PHYSICAL REQUIREMENTS : 0% 35% 65% to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.