Endpoint Specialist

Job description

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! OutSystems is a global leader in agentic development platforms, enabling any organization to innovate through software. We are transforming how software is built — and now we are transforming how we support the people who build it. The Digital Success team is evolving. We are moving from a traditional help desk model to an AI-native support engine, where intelligent agents handle the routine and human specialists handle the remarkable. In this new model, your job is not just to fix problems — it is to teach the machine how to fix them next time. We are looking for an Endpoint Specialist to help deliver a secure and user-friendly digital workplace experience across our organization. In this role, you will manage and improve our endpoint ecosystem built around Microsoft Intune, Entra ID, and Defender for Endpoint. You will work closely with colleagues across IT operations, security, infrastructure, and support teams to ensure that our Windows, macOS, Android, and iOS environments remain secure, reliable, and easy to use. We are looking for someone who values collaboration, communication, and continuous improvement as much as technical expertise. This is an excellent opportunity for someone passionate about modern endpoint management, automation, security, and creating a seamless employee experience. Key Responsibilities Endpoint Management & Configuration Manage and maintain corporate-managed Windows and macOS devices using Microsoft Intune Support and govern BYOD/personal mobile devices (Android and iOS) using mobile application management (MAM) and conditional access strategies Design, implement, and optimize device compliance, configuration profiles, update rings, security baselines, and application deployment policies Manage lifecycle processes, including provisioning, onboarding, offboarding, and device refresh. Security & Identity Integration Work closely with security teams to strengthen endpoint security posture while preserving a positive user experience Integrate endpoint policies with Microsoft Entra ID conditional access and identity governance strategies Administer and monitor endpoint protection through Microsoft Defender for Endpoint Assist with vulnerability remediation, device risk management, and security hardening initiatives Support compliance initiatives and contribute to security documentation and standards User Experience & Support Continuously improve the employee device experience across platforms Collaborate with Service Desk and IT support teams to resolve escalations and recurring endpoint issues Advocate for solutions that balance usability, productivity, and security Create clear technical documentation, end-user guidance, and operational procedures Automation & Continuous Improvement Automate endpoint management tasks using scripting and modern management tools Participate in projects involving modern workplace technologies, cloud management, and zero-trust initiatives Analyse trends, recommend improvements, and help evolve endpoint management standards and practices Required Qualifications Experience managing endpoints with Microsoft Intune Good understanding of Microsoft Entra ID, including conditional access and device identity concepts Experience with Windows and macOS endpoint administration Familiarity with Android and iOS mobile device/application management Experience working with endpoint security technologies such as Microsoft Defender for Endpoint Understanding of modern device management concepts, including: Zero Trust Compliance policies Device posture and risk management BYOD and MAM strategies Endpoint hardening Scripting or automation experience Strong troubleshooting and analytical skills Excellent communication and collaboration abilities Preferred Qualifications: Experience with: Autopilot Apple Business Manager Android Enterprise Microsoft Defender 365 Endpoint analytics and reporting Familiarity with security frameworks and compliance standards Experience in hybrid or cloud-first environments Relevant certifications are a plus, such as: Microsoft Endpoint Administrator Microsoft Security Administrator Apple device management certifications What We Value: We place high value on collaboration and team spirit. The ideal candidate: Works well across teams and disciplines Shares knowledge openly and supports colleagues Communicates clearly with both technical and non-technical stakeholders Takes ownership while remaining approachable and cooperative Balances security requirements with empathy for the end-user experience Is curious, adaptable, and motivated to continuously learn What You’ll Help Us Achieve: A secure and seamless modern workplace experience Strong endpoint governance without unnecessary friction Efficient onboarding and device management processes Improved visibility, compliance, and endpoint security posture A collaborative IT culture focused on continuous improvement More about OutSystems OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform. As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact. We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration. OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees. Our customers are some of the world's most recognizable brands across diverse industries— such as Toyota, Heineken, Bosch, KeyBank, and UCLA—who trust OutSystems to deliver ROI and transformational impact. Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including #1 in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports. Working at OutSystems Our culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems. What do we have to offer you? A company at the vanguard of the agentic revolution, where we don’t just react to AI innovation—we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse. Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there. A global collective of world-class talent, where you’ll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries—they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together. OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact. . We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.