Energy Partner Service Engineer

Job description

About Huawei At Huawei, we believe technology should bring people closer, open new opportunities, and make life smarter and more connected. As a global leader in information and communications technology (ICT) and smart devices, we deliver solutions that span telecom networks, IT, cloud services, and consumer devices. With over 207,000 employees worldwide and operations in 170+ countries, we’re not just building technology — we’re building a future where innovation is for everyone. Through collaboration, creativity, and a passion for progress, we aim to empower individuals, enrich everyday life, and inspire organizations of all sizes to dream bigger. Energy Partner Service Engineer Prague, Czechia What You’ll Be Doing: Work with installers to develop their capabilities, visit them regularly, develop joint improvement plans based on Huawei's and partners' targets, visit partners/installers on a monthly/quarterly basis, analyze weaknesses, collect voices, and track closure; As part of technical support team, devolve the related technical capabilities to support the customers technical issues handling. Build and expand the service partner system, gain insight into best practices in the industry, adapt service partner policies, plan and build the service partner system of the rep office, and organize service partner certification, certification renewal, and upgrade/degradation; D evelop installer capability improvement and training maps based on current business gaps and future development plans, and regularly deliver services. Manage the performance and compliance of service partners, manage the performance and incentives of service partners, and take responsibility for the quality and security, service consistency, cyber security and privacy protection, and compliant operations of service partners' business domains; What We’re Looking For: Graduates with Technical University Degree (electrical/power/electronics…etc.) Ability to cooperate and work with peoples from different cultures Fluent in English and Czech Good customer communication skills Know the basic MS office product (excel, words..etc) Ability to travel. Being interested / motivated to learn about renewable energy Experience in customer service will be a plus Power system or renewable energy industry related experience will be a plus What You’ll Get From Us: We don’t just offer jobs — we offer growth, challenge, and opportunity. With Huawei, you’ll: Build your career in one of the world’s fastest-growing tech companies. Enjoy competitive salary, which can be higher depending on experiences with min. salary starting from 50000 CZK gross per month Attractive benefits and bonus system Take part in professional development programs and training across Europe. Work with an international, diverse, and supportive team that values fresh ideas. Modern office inside Greenline Kačerov at Praha 4-Michle Ready to Join Us? Apply with your CV in English and let’s shape the future together! (Applications without a CV can’t be considered.) Please note: To apply, you need to be eligible to work and live in the job location. Your Privacy Matters We take your privacy seriously and handle all data securely in line with local laws. You can read more here. With your application, you agree with our Recruitment Privacy Statement : Huawei Europe Privacy Notice . For questions, feel free to reach out to our European Data Protection Officer anytime by clicking here .