Engagement and Outreach Lead, Global Affairs

Job description

About the Team OpenAI’s mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. Achieving this goal requires more than cutting-edge research—it demands deep, ongoing engagement with the policymakers, communities, and institutions shaping the future of AI. Our approach is grounded in shared stewardship: we collaborate with communities, educators, stakeholders and frontline organizations to co-create AI tools and practices that reflect real needs and expand opportunity. The Global Affairs team leads this engagement. We cultivate authentic, collaborative relationships to ensure that diverse perspectives inform our work. We work shoulder-to-shoulder with communities — meeting people where they are, listening first, and building solutions together. Through sustained collaboration and shared learning, we co-create pilots, tools, and local programs that reflect real needs; we then partner with public officials and peer organizations to help bring those community-shaped ideas to broader practice. In close partnership with our research, product, and policy colleagues, the U.S. Policy and Partnerships team leads our Global Affairs engagement in the U.S. at the federal, state, and local levels, working across regions to anticipate emerging issues, craft forward-looking strategies, and champion policies that align technological progress with human values. Our mission is to help shape the global conversation on AI and ensure that the benefits of this transformative technology reach people everywhere. About the Role As Engagement and Outreach Lead, you will help lead OpenAI’s efforts to build trusted, long-term relationships with third-party organizations, civic and community leaders, and mission-aligned networks that help ensure AI benefits everyone. This role blends strategic partnership and policy development with visible public engagement and coalition-building. You’ll represent OpenAI across education, workforce, technology policy, civic, and public-interest ecosystems – listening to diverse perspectives, co-designing programs, and translating community insight into action across our product, policy, and social impact work. Reporting to the U.S. Partnerships Lead, Global Affairs, you’ll help shape how OpenAI shows up in communities at local, state and federal levels —leading engagement strategies, partnerships, and public outreach efforts that build understanding of AI, expand opportunity, and strengthen resilience. This role requires strategic vision, deep relationship instincts, and comfort engaging at all levels – from grassroots organizations to national convenings and thought leaders. This role will involve: - Developing and leading a proactive engagement strategy that strengthens OpenAI’s relationships with a range of stakeholders, including community groups, parent organizations, workforce organizations, educators, youth programs, teen safety organizations, unions, consumer, technology policy organizations and civic innovators. - Serving as a visible ambassador for OpenAI – representing the company at public forums, conferences, convenings, and in media or influencer collaborations. - Building durable partnerships with third-party organizations that advance shared goals in key areas, including but not limited to, education, workforce development, AI safety, and mental health. - Establishing ongoing mechanisms for feedback loops between community partners and OpenAI’s internal teams (Policy, Safety, Product, Legal, Communications, and OpenAI Academy). - Designing and overseeing multi-stakeholder pilots that test AI use cases for public benefit – ensuring they are measurable, inclusive, and scalable. - Leading program scoping, partner recruitment, budgets, and impact measurement; building repeatable playbooks and toolkits that enable regional replication. - Collaborating closely with colleagues across OpenAI to ensure community input informs product development, safety practices, and external narratives. - Coordinating with internal experts and cross-functional teams to address issues of content integrity, data governance, mental health and wellbeing, privacy, and AI resilience. You’ll thrive in this role if you: - Are a seasoned leader at the intersection of technology and public policy, comfortable working in dynamic, fast-paced, and rapidly evolving environments. - Inspire and develop diverse teams, empowering colleagues to excel while maintaining accountability and high ethical standards. - Are willing to roll up your sleeves – with humility and good nature – and do the work with teammates in a high-energy, start-up, campaign environment. - Enjoy building coalitions and thrive both independently and as part of a high-performing, peer-led team. - Are a strong communicator and public advocate who can translate complex technical and policy concepts into compelling narratives for diverse audiences. - Embrace cross-functional collaboration and can unify technical, legal, commercial, and operational stakeholders around a shared mission. We’re looking for a blend of: - 8–10+ years of experience in partnerships, public engagement, or external affairs with a track record of leading large-scale, high-impact initiatives. - Demonstrated success cultivating and managing relationships across sectors—community, government, nonprofit, labor, or philanthropic. - Excellent public speaking, facilitation, and media engagement skills. - Strategic thinker and builder who can design programs, lead teams, and execute with discipline. - Strong organizational and project management skills; comfort navigating complex, fast-moving environments. - Active listener with cultural fluency and empathy; able to earn trust across diverse audiences. - Willingness to travel frequently to build relationships and oversee on-the-ground programs. - Experience representing an organization publicly—media, conferences, or thought-leadership platforms. - Background working with unions, workforce programs, education institutions, or mental health initiatives. - Familiarity with community-centered design, participatory research, and program evaluation. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.