Engagement Manager

Job description

Metaview is an AI company focused on recruiting. We build AI agents that help world-class companies hire with radically more speed and precision. We automate the toil, and augment the human for companies like Brex, Affirm, Deel, ElevenLabs, and Airtable. Founded by [Siadhal](https://www.linkedin.com/in/siadhal/) and [Shahriar](https://www.linkedin.com/in/s16h/) after their experiences scaling Uber and Palantir, we’ve raised $110m from top-tier investors including Google Ventures and Insight Partners. It’s still day 0: Now is the time to re-engineer how work gets done with AI at the core, and our toughest challenges still lie ahead. We’re looking for people seeking the hardest, most fulfilling work of their lives. ## **How we work** Four principles guide us: - **Velocity.** Optimize for rate of learning. Take action, get feedback, get better. - **Hospitality.** Sweat the experience. Delight customers, candidates and colleagues, even when it’s inconvenient. - **Transparency.** Public unless private. Share context openly within the company so people and agents can take initiative. - **End-to-end.** Deliver outcomes, not tasks. Step beyond your job description and see the work through. ## **The role** The Engagement team partners with forward-thinking customers to transform how they hire. This isn’t customer support - it’s strategic engagement. You’ll guide organizations through the adoption of AI in their hiring workflows, ensuring they unlock meaningful outcomes and long-term value. As Engagement Manager, you’ll serve as the connective tissue across Customers, Product, and Sales - helping executives reimagine processes, operators embed AI day-to-day, and our internal teams sharpen strategy with deep customer insights. **Key ownership areas:** - Build trusted, strategic partnerships with senior stakeholders, from recruiters to C-level, to drive business outcomes with AI. - Guide organizations through change management, onboarding, adoption, and expansion; helping them scale AI-driven workflows across teams. - Drive revenue outcomes by maximizing retention and unlocking expansion opportunities; ensuring customers realize long-term value while partnering with Sales to grow accounts. - Synthesize insights from the field to shape our Engagement methodology and influence product and sales strategies. - Serve as an AI thought partner: running workshops, sharing best practices, and elevating Metaview’s role as a category leader. - Proactively identify risks and opportunities in accounts, using product data and customer conversations to inform action. ## **What you bring** - 4+ years in consulting, customer-facing, or strategy roles at high-growth B2B startups or top-tier firms. - Proven ability to engage across levels - influencing executives while rolling up your sleeves with operators. - Strong analytical and strategic thinker; comfortable making data-driven decisions. - Skilled in change management and guiding customers through transformation. - A natural communicator: able to distill complexity into clarity, whether 1:1 or at an exec workshop. - Entrepreneurial, adaptable, and energized by experimentation. - Deeply aligned with our brand: intelligent, low-BS, authentic, and customer-obsessed. - **We operate a hybrid 3-day a week policy out of our San Fran office** ## **What we offer** - The best co-workers you’ll ever have, in an environment that fosters cohesion, collaboration, and performance. - Supreme rate-of-learning as we re-orient how the world works with AI. - High compensation, through cash and equity. - All the benefits you’d expect and more.All the benefits you’d expect and more.