Engagement Manager

Job description

Kindgeek is looking for a relationship-focused professional who knows how to build trust and lasting connections with clients. Your mission will be to turn new leads into long-term relationships and continuously improve our client engagement process. REQUIREMENTS We’re looking for an Engagement Manager who has: 2+ years of experience in business development, sales, or client engagement within the IT domain; Strong understanding of sales and business development processes, from lead generation to deal closure; Experience preparing and managing proposals (RFPs, estimates, presentations); Organizational and managerial skills to coordinate and drive the proposal development process across teams; Hands-on experience working with CRM systems (preferably HubSpot); Strong analytical and presentation skills; Upper-Intermediate or higher level of English (excellent verbal and written communication); Proactive, self-driven attitude with a focus on results and continuous improvement; Strong teamwork and interpersonal skills, with the ability to build long-term relationships with clients and partners; Highly organized and detail-oriented, able to handle multiple priorities simultaneously. Will be a plus: Experience working in the fintech domain; Experience with AI tools and process automation (e.g., integrating AI into sales workflows). RESPONSIBILITIES As an Engagement Manager, you will be responsible for: Handling the proposal process — from initial discovery calls to preparing and presenting proposals to prospects; Nurturing relationships with potential and existing clients, identifying upselling and cross-selling opportunities; Maintaining accurate records and sales pipeline management within the CRM system (preferably HubSpot); Tracking key performance metrics and providing insights to improve conversion rates and engagement strategies; Collaborating with the marketing and delivery teams to align sales efforts with company goals. WHAT WILL YOU GET WITH KINDGEEK We want you to thrive and feel supported Professional growth: at Kindgeek, we want our employees to grow and achieve ambitious professional goals. We support professional development with training and certification refunds and provide regular feedback and technical reviews. Benefits package: Kindgeek offers all team members competitive compensation and a benefits package that includes 18 working days of fully paid vacation, 10 compensated by 50% sick leaves without a note from the doctor, and an opportunity to take study leaves. Depending on how long you stay in the company, you can receive different health insurance packages from our partners. Personal growth: as a part of our team, you will have access to corporate English courses with a 50% reimbursement, take advantage of our offline library and access a large selection of corporate training and classes. Also, every employee can request any internal or external training or certification if it applies to his or her work responsibilities. Geek community: at Kindgeek, we value community — even in the full-scale invasion times, we take every opportunity to stick together. Our geeks organise various online and offline clubs — from stretching and skiing to English. We volunteer together and support each other. Flexibility: Kindgeek offers a hybrid working model. Team members can work remotely or from the office or Kindgeek London Hub — an innovative cafe-style co-working in Lviv (it’s pet-friendly!). We encourage you to apply At Kindgeek, we encourage everyone to apply — regardless of nationality, race, gender, marital status, disability, sexual identity, or religion. We are growing into an inclusive, equal-opportunity company where only professionalism, competence, and ideas matter. We are committed to supporting mobilised employees and veterans joining Kindgeek and facilitating their career development. We aim to bring equal opportunities to all team members and candidates — especially those underrepresented in technological companies.